Service types

Navigate to admin>service types.

You will see a list of service types, their id, the name, if they are enable or not and the last revision date.

Creating a new service type

You will need to enter a name in each of the languages enabled for your account. This is the name that will be used in the sales page and in the waybill as well that in reports and parcel details page.

You will need to enter a shipTrackId. If you don't integrate with shiptrack, you can enter anything you want.

If you integrate with ShipTrack, the Id should be EXACTLY the same as in the shipTrack system. This ID is CASE SENSITIVE. So lower and uppercase are important as well as "spaces" and any other spelling detail.

And decide if the Service type is enable or disable.

If you see an error as below when trying to save the service type, check that all required fields are completed. Pay special attention to the name field in all the available language tabs.

Deleting a service type

Locate the service type you want to delete using the list and click the red cross at the right.

You will be presented with a confirmation message. Click OK to delete or Cancel to continue.

Once a record is deleted can't be recovered.

You will see a green confirmation banner if everything works correctly.