Payment Providers: Cybersource

Setting up the 'online_credit' payment method with Cybersource

Navigate to admin>payments scroll to find the payment having cybersource as its provider and click in the name.

Display options

Once on the Edit payment method screen the user will be required to configure the following fields:

Display Name The name you would like displayed in the shopping cart list of payment methods.

Enabled If checked, this payment method will be available for those sales flow channels it'll be configured.

Sort Order The higher the number, the lower in the list of payment methods this payment method will appear.

Options

Require address on Back end If checked, this payment method will require the address of the customer in the back end sales flow.

Require address on Web sales If checked, this payment method will require the address of the customer in the web sales sales flow.

Cancellable and Changeable If checked, tickets purchased with this method of payment will be Cancellable or changeable.

Include in the deposit totals If checked, this payment type will have documentation that is necessary to include with seller shift deposit before closing a shift.

Send automatic emails for refund receipts Send automatic emails for refund receipts: Determines whether the receipt should be automatically emailed when refunding with this method. If set to 'Use system default', the behavior will follow the 'Email refund receipts automatically' setting in the account's admin/setup page.

Restrictions

Stations with active payment Determines at which stations this payment method will be available. You can apply the method to all stations or restrict it based on specific selection criteria.

Stations Allows selecting specific stations where this payment method will be enabled. The list of stations will be defined according to the criteria selected above.

Combine

If Allow to combine is checked, the payment method can be combined with any other payment method on the payment form. You can also set a list of payments which can't be part of that combination:

Credit Cards

Choose the credit cards this payment method will work with:

Channels

Make sure to select only the Back end channel since this method requires a pinpad to be installed and it will not work in websales. If the account is a multi-currency account, at least one currency per enable channel will be required:

Subdomains

If your account has custom subdomains you can also configure the domains this payment method will be available for.

Parameters

You should also configure the parameters for the payment method to allow it to connect to the Cybersource gateway:

If you want to use 3DS, following parameters will be required:

If you want to use Decision Manager, following parameters will be required:

IMPORTANT! If your Cybersource account has Decision Manager enabled, you must enable it in Betterez. Having DM enabled in your Cybersource account and not enabled in Betterez could result in unexpected behavior.

Only one 'online_credit' payment method is allowed per account. If there's another one enabled, a warning will let you know that before saving your changes after hitting the "Enable and save" button: