Seat Class


IMPORTANT: In the case of redeemable items, open return and flexpass, the seat class will not be applied even though a seat has a fee configured.

Associate seat class with the account

Seat classes can be used to differentiate the type of seats on a seat-map and provide different prices at the seat level. Once created you can assign a seat class to a seat on the seat-map editor. You can control prices in the Pricing section.

First, navigate to Admin>Seat Classes.

Navigate to Seat Classes

You will see a list of seat class in the system..

Seat Classes list

Creating a new seat class

In the main screen (if it's the first time) you will have an empty state and you will have to create the first seat class.

Empty state

If it is not the first time, you can still use the upper right corner of "add new" button.

List

You will need to upload a name and a description of the type of entry for each language configured in the account.

Creating a new seat class

The name is used to identify each seat class.

Editing a seat class

To edit a seat class you can click the name of the seat class in the seat class list.

click on seat class

This will open the details screen. It's the same screen as to create a new seat class but the fields will be completed with the information associated to the seat class that you are editing.

edit seat class

Once you complete the changes make sure to SAVE.

Remove a seat class

To remove a seat class you can click on the "X" to delete it.

remove seat class

In order to apply the prices to the seats you must configure their price in a fare table and assign the seat class to the seats in seatmaps.