Page summary
Webhook configuration
The subscription to webhooks are a premium feature that can be enabled in each account. To enable webhooks, please send an email to sales@betterez.com.
Webhook subscription
Once enabled in the account, they can be configured by navigating to Admin > Integrations > Webhooks. By default, you will be in the "Subscriptions" tab, then click on +Add New to proceed to the New webhook subscription page to begin the configuration of your URL where you would like the webhook event notification sent.
URL: enter the URL where you would like the event webhooks to be sent
Events: select whether you would like All available webhooks or to be able Let me choose the webhook events that you require.
ALL: If you select All, all of the webhooks will be sent to the configured URL
LET ME CHOOSE: If you select Let Me Choose you can select only the ones that you will want to received in the above url.
Since a single event can fire several webhooks, if you will require to listen to a rather considerable amount of webhooks, we recommend that you create a subscription for a specific group of events to prevent reception overload and failing.
Click Create subscription to save.
Webhook undeliverables
In this second tab, you will be able to see which events couldn't be delivered to the target. On the top of the page, you may choose to resend all, or to erase all.
be careful when choosing any option, as it cannot be reversed.
On the list below, you will be able to erase or resend each event. You will also see some information regarding each of the events. If you click on the event, you will be able to see the whole payload that was attempted to be sent. If you click on the URL, you may edit the target URL to fix it or update it.
The Reason and Where columns include a basic description of the response when the platform attempted to deliver the webhook.
Some common reasons:
- not_found: an individual error when the target address is not found
- circuit_breaker: after too many failed attempts, the system will "break the circuit" to avoid noise.
- post_webhook_error