Email how it works

How does email work for Betterez

When logged into the back-office with a user (for example, your_user@betterez.com) that is simultaneously used as the email of the transaction (your_user@betterez.com), the user WILL NOT receive a confirmation email with the pdf ticket. The reason is that the system sees that the person logging in is the same customer completing the transaction. Since the person making the purchase has access to the back office, the system assumes that the user does not require the confirmation because he/she has access to the back-end of the system and will be able to find the transaction and ticket to print, if necessary.