To access your Overrides Report, navigate to Intelligence -> Parcel Scans

Starting with v5.10.8 the login page now has the option to use an scanner badge for login. After scanning his/her badge the user has to enter the password.

This version introduces some new configuration for the existing scanning validations.

The most significant changes for this version are the possibility of scanning monthly passes (trip online and trip offline) and a new validation for parcels that prevents scans after it was delivered.

Display name: Enter the name that will be displayed for the new user (This field must be completed if user is to be able use the scanner application to scan fallback codes).

To use the scanning app for the first time it is necessary to configure the following items in the account via back office:

Note that parcels currently only work in 'Simple Scan' and 'Online' modes

Scanning tracking statuses:

Request ID: If =true, the holder of the flex pass will be required to show ID. A message will appear on the scanning device prompting the scanner operator to check ID.

Bugs fixed on pop-ups when scanning tickets and we have several warnings because of different validations.

• Removed deprecated settings: Scanning Workflow, Scanning Mode, scan with flashlight (it's located on the camera now), scans with sounds (it's located on the camera now)

The Flexpass can also be redeemed for a reservation in the moment prior to boarding by having the driver or scanner operator directly scan the Flexpax ticket QR code. Once scanned, the one use has been redeemed and the passenger details associated with the Flexpass will populate the passenger manifest.

Once you "Accept" you can tap or scan the CC.

The program also have the ability to see if your reader is working properly, and it's reading the information you want, you can click on Test reader, a new window will appear and every time you scan a document you will see the information collected.

These redeemable items can be redeemed in the backoffice sales channel, via the online websales channel or with the scanner app (v7.15.2 or higher).

• A group of stations where it may be possible for a passenger to onboard and scan or off-board at any of the stations that form part of the group.

To download the mobile scanner app, please go to Administration / Mobile Apps (inside Betterez platform)

La versión mínima de Android para instalar la aplicación de escaneo es 5.1.1.

Para utilizar la aplicación de escaneo por primera vez es necesario configurar los siguientes elementos en la cuenta a través del back office:

Para utilizar la aplicación de escaneo por primera vez es necesario configurar los siguientes elementos en la cuenta a través del back office:

Esta versión introduce algunas configuraciones nuevas para las validaciones de escaneo existentes.

You can see a list of boarding passengers. In the case of the image the ticket was not redeemed and you can redeem it either by scanning the ticket or clicking in the green Redeem button from the manifest list. From this view, you can also tag a passenger as no-show. For more info about statuses, please go to Ticket status article

• Report - Network agencies will be able to see all (Transactions, Parcels, ParcelScans, Insurances)

• Create a convenient and economical way for passengers to travel on certain origins and destinations with a pass that con be configured for specific periods of time. Passes can be scanned directly on the trip or redeemed before hand for a reservation.

Open Ticket product is not like the Open return. It is not redeemed for a travel date. It is just scanned and boarded. There is no redemption function.

When you want to sell a ticket from the Scanner App and your product has a Station Paid In item, it will reflect in the price shown at the checkout but not in the details as a separate item.

Use Case: Operators can have drivers sell additional services at bus side, items that may not have been declared or booked at the time of the ticket sale. For example: extra baggage, blankets, bringing a pet carrier on board.

Configuration: Administration -> Scanning, go to "Scanner app sales" subheading

Make sure to update to the latest driver app to see the latest features.

Even if this feature is activated on websales, you still need to configure back-office and the scanner app in order to have the real-time position of the buses.

• Flex pass redemptions will create new tickets. This means that scanning a flex pass OR redeeming it in advance will add up a transaction and a ticket. However, since there is no payment associated to a redemption, the revenue will remain the same.

In order to give an accurate insight on no-show's, the operator/driver has to be actively redeeming the tickets via online manifest or the driver scanning app.

• This includes the passenger manifest in the Scanner app.

Enable check in for selected trips: If enabled you will be able to set some schedules as requiring check in as well as to set some new validations for the scanner app