Page summary
Refund payment proration tickets
Payments proration for changed tickets
This feature allows an operator to refund a ticket while honoring the same payment methods that were used to pay for it when refunding the ticket. This would also include the scenario that a ticket was changed several times. In such a scenario, the refund will honor all the payments methods used in a ticket's change history.
Permissions
The permissions needed for this feature to work are:
- /admin/refunds/inperson_prorate
- /admin/refunds/online
- /tickets/refunds
- /tickets/refunds/bulk
- /tickets/refunds/pendingTransaction
Likewise, the permission not needed but related to this feature:
- /admin/refunds/override-payments
About the /admin/refunds/override-payments permission
This permission allows us to override the default behavior and instead, select one and only one in-person payment method to be used for refunding.