Support
  • Get started
    • Mandatory admin configuration
    • Optional admin configuration
    • Mandatory operations configuration
    • Necessary url access
    • Supported browsers
    • System updates
  • What's new
    • Release Notes
  • Operations
    • Search box
    • Shift
    • Create New Customer
    • Filter trips
    • 5 day outlook
    • Manifests
    • Check-In Process
    • Transaction Details
    • Stations and locations
    • Move
    • Bulk Redeem
    • Unredeeming tickets
    • How to add a new station to an existing route or schedule
    • How to disable or discontinue a route
    • Route price buckets
    • Wait list
    • Creating fare types
    • Parcel scanning
    • Parcel scanning work flow
    • Creating a fare class
    • Fare type o & d fare exceptions
    • Fare type combo box
    • Fare type validation
    • Parcel fare type
    • Proration
    • Seatmap liveseatmap
    • Transaction ticket number
  • Intelligence
    • Dashboard
    • Agency commission report
    • Customers report
    • Fees report
    • Items report
    • Journeys report
    • Loyalty movements report
    • Currency Exchange report
    • Overrides report
    • Parcel report
    • Parcel scans report
    • Payments report
    • Promotions report
    • Redemptions report
    • Refunds report
    • Ridership report
    • Shifts report
    • Special service requests report
    • Tickets report
    • No-Show Report Instructions
    • Transaction report
    • Transaction summary
    • Vouchers report
    • Exporting data
    • Reconciliation formula
    • Logins report
    • Data Archiving
    • Sequence report
    • Travellers
  • Admin
    • Account preferences
    • Account setup
    • Integrations: Auth with applications
    • Amenity create
    • Amenity group create
    • Bundles
    • Check in settings
    • Google Wallet and Apple Wallet Feature
    • Companies
    • Cross Border Taxation
    • Connections
    • Customers
    • Merge Customers
    • Domains
    • Email setup
    • Shift location closure
    • Insurances
    • Interline
    • Paid in item create
    • Network / Agencies
    • Network / Credit Limits
    • Payments Providers: System, flex pass method
    • Payment Providers: Cardpointe, 'cardpointe_terminal' method
    • Payment Providers: Cardpointe, 'online_credit' method
    • Payment terminals
    • Payment Providers: Default Referenced payment methods
    • Payment Providers: Oxxo method
    • Payment Providers: Datalogic Pago Express
    • Payment Providers: Referenced Inperson
    • Payment Providers: Referenced payment, IVR method
    • Payment Providers: Referenced payment, Pay me later method
    • Payment Providers: Referenced payment, Pay near me method
    • Payment Providers: Referenced payment, Pinpad method
    • Payment Providers: new Referenced payment method
    • Payment Providers: new Inperson payment method
    • Payment Providers: Inperson loyalty points method
    • Payment Providers: Inperson credit method
    • Payment Providers: Inperson employee_pass method
    • Payment Providers: Inperson. Cash, debit, voucher, gift_certificate and monthly_pass methods
    • Payment Providers: Inperson. Manual_inperson, PO and custom_jp methods
    • Payment Providers: Inperson pay_on_account method
    • Payment Providers: Ingenico
    • Payment Providers: Square - Set Up
    • Payment Providers: MIT
    • Payment Providers: Cybersource
    • Payment Providers: Deferred
    • Payment Providers: Stripe
    • Payment Providers: Authorize.Net
    • Payment Providers: Moneris
    • Payment Providers: Paypal
    • Pricing schemas
    • Pricing - Journey pricing
    • Pricing - point to point
    • Pricing - market pricing
    • Pricing - zone prices
    • Pricing - parcel zones
    • Journey Pricing: Create and Update rules
    • Journey Pricing Use cases
    • Printing
    • Print templates
    • Print templates overrides
    • Products families
    • Products - bundles
    • Products - parcels
    • Products - reservations
    • Products - Paid in item
    • Products - flexpass
    • Products create ticket - Open ticket
    • Create a Gift certificate product
    • Sales inventory
    • Operation settings
    • Routes
    • Schedules
    • Segments information
    • Seatmaps
    • Special service requests - SSRs
    • Seatmaps with new design
    • Seat Fees
    • Creating Garages
    • Creating Vehicles
    • Service types
    • Operation messages create
    • Labels create
    • Taxes
    • Creating Dynamic Forms
    • Creating Dynamic Forms Field
    • Users
    • Vouchers
    • Websales
    • Single Sign On
    • Fees create
    • Promos
    • Holidays
    • Loyalty
    • Loyalty enroll
    • Loyalty: Accumulating and redeeming points
    • Loyalty add remove points
    • Integrations
    • Create New Invoices Providers
    • Creating a brand
    • Schedule assigning a brand
    • Notifications Operator
    • Customer notification create
    • Webhook configuration
    • OneLogin auth integration
    • Busbud/OTA integration
    • Custom reports set s3 bucket permission
    • Time Zones
    • Check in document types
    • Check in marital status
    • Check in reader app
    • Custom fields
    • Confirmation Email how it works
    • Integrations: GOAL
    • Multicurrency account
    • Multicurrency display
    • Multicurrency payment
    • Multicurrency solution
    • No confirmation email for login users
    • No found trips message
    • Operating companies
    • 'Attach to ticket' Paid in item
    • Parcel zones
    • Payments online
    • Payments moneris address verification
    • Seat Class
    • Seatmap seat synchronization place on hold
    • Terms and conditions
    • Trusted untrusted users
  • Profile
    • Sign out
  • Scanning
    • Scanner account settings
    • Installing the scanner app
    • Using the scanner app
    • Scanner app changelog 9.x.x
    • Scanner app changelog 8.x.x
    • Scanner app changelog 7.x.x
    • Scanner app changelog 6.x.x
    • Scanner app changelog 5.x.x
    • Scanner app changelog 4.x.x
  • Sales
    • Manual Sales Registration
    • Changing a ticket
    • Refunds
    • Payments online refunds
    • Refund payment proration tickets
    • Parcel booking flow
    • Seat Class
    • Bundle redeemable item
    • Passengers copy down function
    • Flexpass
    • Gift certificates
    • Payments - Loans
    • Payment Providers: Ingenico
    • Payment Providers: MIT
    • Make a purchase with Square
    • Payment Providers: Cardpointe, Cardpointe terminal method
    • Payment Providers: Cardpointe, Online credit method
    • Payments pay on accounts
    • Using promo codes
    • Shopping cart
    • Sales Flow
    • Standing Passenger
  • Web sales
    • Accessibility
    • Deep linking
    • Shopping cart
    • Sign in and registration
    • Flexpass
    • Other Redemptions
    • Self service change
    • Where's my bus?
Status Uptime Engineering