Refund payment proration tickets


Payments proration for changed tickets

This feature allows an operator to refund a ticket while honoring the same payment methods that were used to pay for it when refunding the ticket. This would also include the scenario that a ticket was changed several times. In such a scenario, the refund will honor all the payments methods used in a ticket's change history.

Permissions

The permissions needed for this feature to work are:

  • /admin/refunds/inperson_prorate
  • /admin/refunds/online
  • /tickets/refunds
  • /tickets/refunds/bulk
  • /tickets/refunds/pendingTransaction

Likewise, the permission not needed but related to this feature:

  • /admin/refunds/override-payments

About the /admin/refunds/override-payments permission

This permission allows us to override the default behavior and instead, select one and only one in-person payment method to be used for refunding.