Printing


Navigate to ** Administration>Printing>Edit print settings**.

printing admin menu

Backoffice printing

backoffice printing

Automatically print in back office if checked, the pdf ticket will automatically print in back office after payment is made in full

By default PDF for tickets and transactions use an A4 size paper.

If desired you can check the Use print templates and select one of the default template collections.

template collection

If you don't select the print templates the template collection field will be replaced with the custom printer one.

In the Printer Model combo box you can select one of following:

  • Default A4 paper
  • EPSON T-MT88V (3" x 7")
  • ZEBRA LP-2844 (4" x 7.5")
  • ZEBRA GX420t (3.25" x 5.5")

The important thing when selecting a custom model is the paper size, since any printer that can print a pdf will work.printing-02

Transaction configuration

Transaction configuration

The Receipt header and Receipt footer will be printed in the transaction of the account.

If Use receipt fields from the products providers is selected, these fields may be overwritten by the product provider configuration.

Use receipt fields from the products providers If checked, the transaction header and footer printed will be the ones defined in the product providers account (this is relevant for agencies or accounts that can sell products from other accounts).

Tickets configuration

tickets configuration

Ticket footer It will be printed at the bottom of the PDF ticket

Use ticket fields from the product provider If checked and if is an agency, it will print the Ticket footer defined in the product provider account. overwriting the Ticket footer

Show trip name Will display the trip (schedule) name in the ticket

Don't print prices in pdf ticket if checked, the ticket will not show the prices on the pdf ticket

Parcels configuration

parcel configuration

Don't print prices in pdf parcel if checked, the ticket will not show the prices on the parcel waybill.

parcel configuration

Print shipping totals in the pdf parcel or Print transaction totals in the pdf parcel, based in this option it may show totals for a given shipment (group of parcels added together to the transaction) or the totals for the transaction (all the parcels together). These fields only show up when Don't print prices in pdf parcel is unchecked.

Click Save to save your changes.

Auto Print

  1. Go to QZ Tray and download the latest version.
  2. Download a java software update, you can find that update here. Ensure you select the "Windows" version .msi.
  3. Once #1 and 2 are installed successfully, run the "QZ Tray" program. You can confirm it's running by checking the task bar. It should show up on your taskbar in the up arrow hidden icons section.

QZ Tray Icon

  1. For each computer connected to a ticket printer, login as a user that has access to the Admin -> Printer Setup
  2. Go to your Betterez account Administration -> Printer Setup. Scroll to the "QZ.IO PREFERENCES" section and click "Launch QZ.IO"
  3. You will get a warning that comes up from QZ.IO - select "Remember this decision" and click "Allow". This will avoid having the message come up every time you print.

Action Required

  1. You can select a printer to associate to the computer based on what is available for that specific computer you are logged into.

Preferences

  1. Click "Associate" and this computer for all users logged into it will auto print to the associated printer at the end of the booking flow.
  2. Repeat this process for all computers that have a printer that needs to be associated to it
  3. Agent's can login and confirm what printer they are associated to by clicking on their user profile (top right corner) and looking at the bottom right of the screen

    Print Associate

You can configure Print templates overrides to use different printers for different print templates configurations. This is useful when you have different printers for different types of tickets or documents.