Refund payment proration tickets

Payments proration for changed tickets

This feature allows an operator to refund a ticket while honoring the same payment methods that were used to pay for it when refunding the ticket. This would also include the scenario that a ticket was changed several times. In such a scenario, the refund will honor all the payments methods used in a ticket's change history.

please make sure that ALL payment methods are available to refund. These should be enabled for the sales channel.

Permissions

The permissions needed for this feature to work are:

• /admin/refunds/inperson_prorate
• /admin/refunds/online
• /tickets/refunds
• /tickets/refunds/bulk
• /tickets/refunds/pendingTransaction

Likewise, the permission not needed but related to this feature:

• /admin/refunds/override-payments

About the /admin/refunds/override-payments permission

This permission allows us to override the default behavior and instead, select one and only one in-person payment method to be used for refunding.