Navigate to admin>products.

Navigate to admin>products.

Navigate to admin>products.

Navigate to admin>products.

In line with our increasing suite of products, Betterez has now created a Flex pass product. Very similar to the previous Monthly pass, as its name implies, the flex pass is a little more "flexible". Now, the flex pass can be configured and sold to last for longer or shorter durations and with enhanced security features.

• Select the products you wish to connect (e.g., mapping "Bus" to "Train").

The Flexpass family of products allows you sell passes configured for different lengths of times and for use from point to point or network-wide. The sub products to sell, pricing and taxing schema can vary by channel based on the configuration(s) you select.

If you delete a subdomain it will be removed from the DNS server and from all payments and products.

You will need to select the proper Reservation in the Products(s) in bundle below.

As an operator, you have the ability to customize which of your products, and fare types the agency can sell. You can also choose which payment methods they can accept, as needed.

This option will allow to redeem tickets of all the products associated with a given trip. For example, if we have a reservation product associated to a given trip and we also have a ticket product associated to it then we will be able to redeem the tickets related to the ticket product.

What we need now is to have an item associate to that paid in product. If we go to Admin -> Items and edit one of them, we'll notice the Type field will show the different options of Paid in products. We need to choose one of them. But that's not the only setting required, since we need to turn the Attach to Ticket flag ON and doing so we'll have the chance to set a Product related from a list of Reservation products in order to get it working along the simplified sales flow:

-Danger Asegúrese de tener al menos una [familia de paquete] (/content/admin/311_products_bundle#) en sus líneas de productos antes de crear el paquete.

Select a product to associate this zone to a parcel product. Make sure is the correct product. This combo box will show all products of the parcel family, regardless of the pricing schema configured in the product. This allows you to create a parcel zone for a product configured with a different pricing schema and change the pricing schema of the product once all the prices are created.

Para comprar un pase flexible, primero debe existir un tipo de pago de pase flexible así como un [producto de pase flexible](https:// support.betterez.com/content/admin/products_create_flexpass) en su cuenta. Una vez creado, el flexpass puede estar disponible para su compra en los canales de backoffice, backoffice de agencia, ventas web y/o ventas web de agencia.

Parcel tracking is enabled by default when using Parcel products.

You can set your print templates in the main accound and assign them to your agencies for them to use. Or in order words give the access (like you do with products, fares, etc...) to the print template you want them to use.

Once the invitation is accepted, it will redirect you to configure products and fare types.

Product lines: Select the product(s) to which you would like to associate the voucher. You may choose multiple products.

When you log in to your new agency account for the first time, the opening page will say "New Shift" and direct you to select a location. The drop down menu will be empty and you will see a yellow warning banner telling you to create a station. You will need to create a station in the agency account which will only be used as the location for the shift of the agency and is not related to your products or routes in any way.

Both features have to be configured under the Admin>Product. More info about this menu here: Products - reservations

If Use receipt fields from the products providers is selected, these fields may be overwritten by the product provider configuration.

The type field allows defining the context in which the form will be used, facilitating its use in different types of products or processes within the system.

• If you have other products in your account, make sure to highlight 'Parcels' in the 'Products:' list

• Promos cannot be applied to the following products: Flexpass, Bundles or Parcels.

In the route details page, for the products that use the point-to-point pricing schema, you will see a link that will take you to the fare table page directly.

• The fare type must be associated to one (or more) products by clicking on the product name to select the product. If the fare type is set as Base Fare, the products that already have a base fare type won't be available to be selected.

Customers using Journey Pricing or Market Pricing as pricing schema must declare at least on fare class in order to show results in the trip search. Accounts with products using the Point to Point pricing type can not use fare classes.

In the route details page, for the products that use the market-pricing pricing schema, you will see a link that will take you to the fare table page directly.

Also we have fixed some bugs in the auto-sync process when in rare cases it stopped syncing for certain products.

• Downloaded tickets total message when there is a download for multiple products. offline mode

• Different products such as parcels, paid in or paid out items, and more can be accounted for in the # of transactions shown.

With Betterez, you can actively monitor the capacity of your different schedules, the purchase of different products , and/or the purchase of special service requests by using the Notifications feature.

Solo puede habilitar la devolución de apertura cuando el esquema de precios es uno de Journey o [Precios de mercado](/Content/Admin/316_Products_Reservation#Precuring de mercado)

Always apply taxes to fees When enabled, this will override the taxable setting of the cancel fees and products in a transaction, to always apply any corresponding taxes to the cancel fees (only applicable to reservation and parcel products)

The product associated with the trip. Required on Root classes. Only products using Journey Pricing or Market Pricing are supported.

In the final section configure the products that will grant loyalty points:

Product: Select the product for which you would like to send a notification. Only reservations products are allowed.

Cancellation fees apply to ALL transaction fees. Example: If a cancellation fee is linked to a product it will apply to the ticket and the transaction fee in that transaction. If it is not linked to a product it will not apply to the ticket of a different product but it will still apply to the transaction fee. Transaction fees are not linked to products so all cancellation fees in the account will apply to transaction fees.

Having transparent and visible terms and conditions for use of your products and services is essential to help mitigate risk and customer dissatisfaction. As such, the configuration of your general terms and conditions is something that should not be overlooked.

Para el segundo caso de uso, debe habilitar el grupo de estación ** Uso para elegir la configuración de O&D ** en [Configuración del producto] (/Content/Admin/316_Products_Reservation#Sales-Flow)

In the insurance lists at the top right if you can create insurances and there aren't insurances for all the parcel products you will see an Add new button.

select_content will be triggered when a product is selected from the products page.
view_item will be triggered when a trip is searched.
add_to_cart will be triggered when the searched trip is added to the cart.
begin_checkout will be triggered when the checkout is started from the cart page.
add_payment_info will be triggered when the payment info is added.
purchase will be triggered when a purchase is confirmed.

You should be careful when defining the products and channels for this payment type, as it doesn't require a payment when doing the "booking".

Product lines: Select the product(s) that you would like to associate the special service. SSRs are only applicable to Reservation products.

Please make sure to provide Busbud all the required ids they should be using such as payment method, fare types, products, etc...

• We can create multiple Flexpass products for different brand/service combinations.

In case of Reservation products we have:

Since there is no way to add an equivalence of points with certain products, the difference must be paid with another payment method.

Based on your permissions, the products you sell and your account configuration you will see any of a number of pricing schemas.

When enable you will see a list of self service links for each of the products in your account.

The Betterez Reservation and Ticketing Management Platform now allows you to sell and display all of your products in different currencies. Once this feature is enabled in your account from the back-end, you can begin the configuration of our Multicurrency Solution in your account.

You may refund transactions and most products you sell in the Betterez platform. Keep in mind that every product or ticket may have different configurations, and refund eligibility depends on how you set up your account. This article describes different configurations and scenarios you may encounter. If you have further questions, please contact support@betterez.com and provide them with the Transaction or Ticket ID you want to refund.

For products that use fares, the rule editor shows a checklist of fare types to exclude from this rule when Fare is set to all types (the “all fares” option). Check any fare types that must not receive this rule’s discount or price override; leave every box unchecked to allow all types. If you choose a single fare in the Fare dropdown, this section is disabled and any previous exclusions are cleared—the rule already targets one fare only.

Loyalty can only be used with products that use Journey Pricing. Accummulating and redeeming points are set in columns of the Journey Pricing csv. Click to learn about Loyalty accumutating and redeeming points

The redemptions report allows to view information related to any tickets bought using redeemable items through any of your sales channels. This includes products like ticket bundles and flex passes.

Fare type: Select the associated fare type for the traveller. Only fare types of reservation products wich are availables for websales, backoffice and agency-backoffice channels will be selectable.

You will only see this section if you have parcel products in your account.

Supported products: Reservations, Open Tickets, Flex Passes, External Passes and Redeemable Items.

This feature allows to use different printers and formats for selected print templates types, products, and more.

• This option only works for RESERVATIONS type of products.