To enable your customers to have the option of making changes to their reservation using the Betterez Self Service Portal, you can select the "Enable self service change" option under the Customer account settings.

Keep in mind this just applies for backoffice. Self service change is NOT limited by this setting. Self service changes are also considered for this counter.

The most significant changes for this version are the possibility of scanning monthly passes (trip online and trip offline) and a new validation for parcels that prevents scans after it was delivered.

• Promos are recalculated for ticket changes. This means that when doing a ticket change, the current price will be pulled, and the promo will be applied over this new price. (Keep this in mind for Dynamic Pricing).

Enable self serve change If checked, customers are able to make changes to reservations using Self service changes.

If seat maps are being used, needs to be careful when doing changes as seats already taken are not going to be able to be selected.

If a change is desire, all the new tickets as a result of multiple changes would be refundable, but the system will force the user to override the payment method for the refund, since in the original transaction there is one non refundable method.

Comments: Another section for adding any comments regarding updates, changes or something important about the transaction.

And you can have different cut off times for new sales and tickets changes

Also if "Open menu when auto select station" setting is enabled, everytime the app changes the station automatically it will open the station options menu.

Keep in mind these changes might be affected by future code updates and would require some eventual maintenance.

Save the changes on the seatmap and the new capacity will be reflected in the manifest.

• Autorefresh: If enabled it will refresh the page every few seconds to reflect changes

Once you complete the changes make sure to SAVE.

This enables very quick feedback where you see in almost real time how the changes in the template will be reflected in the PDF.

After adding the subdomain you need to save the changes by clicking on the SAVE button.

Proceed to save the changes, or add some more properties, and try to buy a ticket.

• Send information on manifest status changes: If Yes we'll send manifest's information required by GOAL when some change in the status happened

These templates will be kept in sync with the ones in your account. Changes to your custom template will impact how is printed by the agency as well.

Click Save to save your changes. This method of payment will now show as enabled on the list of payment providers.

You can click Save to save the changes or Cancel to revert to the previous information.

Changes to auto-select station (based on GPS).

Charge only on new transactions: This feature allows all transactions resulting from an original one, due to changes or others, not to be affected by the fee being charged again.

Click Save to save your changes.

Vehicle: Assign a vehicle item. To be able to assign vehicles the vehicles need to have been previously created and the user will need read access to the permission "/operations/manifests/changeseatmap".

• Allow changes: This option will allow passengers to make changes to their tickets

Once you complete the changes make sure to SAVE.

Click Save to save your changes.

Request endpoint: This endpoint will be used to send GET and POST requests for some actions that your application may want to do, like resetting a pwd (action='resetPwd'), self service changes (action='change'), using a gift certificate (action='useGiftCertificate'), redeeming a flexpass (action='redeemFlexpass'), logging a user using a jwtToken (action='logginUser'), etc.

Click Save to save your changes.

• After the installation you should restart your browser, if not the changes in the certificates directory won't be applied.

Click Save to save your changes and/or updated user settings.

Click Save to save your changes.

Breaking changes:

Click Save to save your changes.

This report shows information about any Parcels. This can include parcels in paid, waiting for payment, canceled and All status as well as ticket changes. Since the system allows to have several policies for these operations, this report will show the details of each parcel and the total amount of each of them.

Only one 'online_credit' payment method is allowed per account. If there's another one enabled, a warning will let you know that before saving your changes after hitting the "Enable and save" button:

This report shows information about any refunds. This can include both cancellations and ticket changes. Since the system allows to have several policies for these operations, this report will show the details for each transaction and the total amount refunded after any fees are applied.

Once you complete the changes make sure to SAVE.

Below the Product T&C's, you have the option to add specific Terms and Conditions to each Fare Class you define under Operations -> Fare Classes. Here you can describe any additional information about refunds or changes that are only applicable to a certain Fare Class.

Once you complete the changes make sure to SAVE.

Once the above settings are completed, make sure to click save at the bottom of the page to save your changes.

Click Save to save your changes.

Only one 'online_credit' payment method is allowed per account. If there's another one enabled, a warning will let you know that before saving your changes after hitting the "Enable and save" button:

Only one 'online_credit' payment method is allowed per account. If there's another one enabled, a warning will let you know that before saving your changes after hitting the "Enable and save" button:

Only one 'online_credit' payment method is allowed per account. If there's another one enabled, a warning will let you know that before saving your changes after hitting the "Enable and save" button:

Breaking changes:

Only one 'online_credit' payment method is allowed per account. If there's another one enabled, a warning will let you know that before saving your changes after hitting the "Enable and save" button:

Only one 'online_credit' payment method is allowed per account. If there's another one enabled, a warning will let you know that before saving your changes after hitting the "Enable and save" button:

Click Save to save your changes.

IMPORTANT NOTE: Any changes make to the Flex product won't take effect on all the existing purchased Flex passes. For example, if you increase the Max number of uses from 4 to 5, the old Flex passes are still only can use up to 4, not 5 times.

Click the Save changes button to save your progress.