Navigate to Admin > Users.

They are simply all users, except those who are "Untrusted users."

Navigating to Admin -> Users it is possible to create new and edit existing users. To create a new user, select + Add new user to arrive to the New user screen to begin the configuration. If you would like to edit a user, select the existing user to make the update.

To be able to authenticate users in Betterez using OneLogin system we need to do some configurations in OneLogin as well as in Betterez.

To be able to authenticate users in Betterez using OneLogin system we need to do some configurations in OneLogin as well as in Betterez.

Now simple mode has a new settings page. There users will find a toggle to use the flashlight during the scanning session.

Once everything is configured you have to assign the users you want to be authenticated in Betterez in OneLogin. To do it go to the Users section to locate your the user you want and assign the recently created application to that user.

Users can select (or be assigned) one of more "default" shift locations in the users setting page. If a user has default shift locations assiged, they will not be able to select a different location when opening a shift (see below), just the ones authorized for them.

Continuing to scroll down through the options will bring you to the section that will allow you to configure (by channel) the time a user may hold a seat in a booking flow, otherwise known as booking session grace period, before the seat is released for sale by other users in the specified channel.

For those users whose role uses shifts, it is mandatory to have an open shift in order to scan.

Once a sequence number is assigned to a manifest removing and adding new users will have no effect on the sequence number.

• Enable the setting from here: admin/sales-inventory/operation-settings. "Enable the assignment of manual ticket sequences to users"

Inside websales, users will find a new button with the text Where's my bus?.

The Name will be used in the websales login page to show to your users when inviting them to use this provider to login.

Notice the shopping cart icon in the image below - this will appear on the webpage after the user selects at least one ticket, and provides their name and e-mail. Users can click the cart to get a view of the list of purchased fares, and move onward to the payment webpage. Alternatively, customers can also click the 'Continue Shopping' button which will redirect them to the reservations webpage.

The Operation settings contains settings that affect different operational areas, how routes or schedules are create, manual tickets for users, etc.

For tracking all the custom field information, users will need to go to the Transactions report under Intelligence menu, then select the customer field from the gear sign located right beside the download button.

To setup live seatmaps, we first need to update the hold period a customer will have on their purchase window selection that will prevent other users from booking the same seat.

Ex: You may have an station named New York City so users can search by that name, but the vehicle will actually stop at a few different addresses based on the schedule, for example 200 W 72nd St and 100 W 52nd St

The Parcel family of products, allows you to create product lines that are used to sell parcels. Parcels can be any type of item that users want to ship from one place to another.

• Refund - Network agencies will be able to refund the transactions created by the provider or any other network agency users.

This usually happens the first time an email with a new domain is included. Other users/email addresses with that same domain shouldn't go through this step.

• Users can stop bus tracking from any page by tapping on the 'Live' indicator and confirming the action.

If you configured both force login and sso and use only sso the users will be automatically redirected to the provider page when accessing your websales portal without a session.

The use of the operation messages feature will help communicate service disruptions/cancellations in a particular area to customers (via websales) and back-office users alike purchasing a reservation product or redeeming a flex-pass for a reservation.

If the account has the admin/finances/shift-settings ➝ "Shift operation control by location" setting selected, the system auto-selects the selected shift on admin/finances/shift-location-closures, based on the users selected shift location.

If you wish to point your users to a trip result from an external source, say, a homepage widget then there are a set of rules you would need to apply to your online form to generate a deep link.

• Click "Associate" and this computer for all users logged into it will auto print to the associated printer at the end of the booking flow.

• To install this version, users needs to uninstall any previous version of the app.

• Navigate to Admin -> Users to edit the user that will be using the app and update the display name, first name, and last name if it has not already been completed.

• Refund/Changes/Cancelations - Network agencies will be able to refund the transactions created by the provider or any other network agency users.

Password expiration if checked at selected period of time all users user will be brought to a page to change password.

We added Spanish to the list of supported languages. Now users can use the app either in English, French or Spanish.

• Vaya a admin > Usuarios > (su usuario), luego en la sección de secuencias de tickets: https://sandbox.betterez.com/admin/users/{userId}, agregue una nueva secuencia.

Of course, in order to validate membership of such an institution or organization one must show identification or documentation to the ticketing agent before they be offered the special price. As such, this freature is only available to users in the back-office or agent-back office channel and may be used in conjunction with fare type validation

Users can easily tell what their current parcel status is by checking the parcel details. All these statuses can be reversed from the Betterez BackOffice App except the 'Received' status.

The use of the operation messages feature will help communicate service disruptions/cancellations in a particular area to customers (via websales) and back-office users alike purchasing a reservation product or redeeming a flex-pass for a reservation.

• Assigned Users (Middle Right)

Creating and using an Attach-To-Ticket paid-in item follows the same process as creating Paid an item product and making it available for sale. There is, however, one small difference as it pertains to the purchase flow of a reservation product, since users will have the chance to choose it or not at the end of the new sales flow

Also, checking the check box that says Automatically accept terms for back office users will automoatically check the box in the UI.