If you want to get data that overlaps both Active and Archived date ranges, your only option currently is to select the date range that goes beyond the Active range, and to download all, which will email you data from both data sources. You will have to merge this data on your local machine currently. We are in the process of enhancing this experience, so look for improvements in the customer experience in the future.

In general you should only use negative values for the in person channel, where an attendant can validate that the passenger will be able to get in the trip.

It is a pricing scheme that sets prices from different origins to destinations configured on a route. It does not require greater dynamism in its prices, and can be classified by seat classes, fare classes and effective dates.

The fare tables will have an effective date, seat class and fare class. It's not possible create or edit a fare tale withe the same or overlapped period, also is not possible create or edit a duplicate fare table.

Date: Enter the date of your new holiday.

This section will help you to configure how the time and dates are shown across the application when not using the long format.

Select the From and to data, the departure date and the fare type and continue with the purchase process, only one ticket should be purchased.

Location retrieval only works when the app is in foreground, i.e, If the user switch to other app, or the screen goes off, Android may pause the scanner app to free device's resources. Also if the scanner app is closed by the user it will stop sending location updates.

The version ID is different from the actual JP ID. A ner version ID is generated when an existing JP record is updated using the CSV file.

Avoid overlapping times in different trips: If =true, an error message will appear on the passenger details screen if the same flexpass is used to redeem two trips with overlapping journey times on the same date.

Start Date and End Date: Enter the range of dates for which the schedule is effective by entering the start and end dates.

Once in the Redemptions report page, you will see there are a variety of filters to select the data that you are interested in seeing. As shown below, the filtering options available include filtering by Date, Schedule, or backoffice user. Note that the Redemption date is the ticket creation date, not the travel date. Once you select the data you would like to display, click on the "Apply Filters" button to display the data.

Yes, only if the trip selection workflow is selected then the following data will be updated according to the selected mode:

• Date: Use the calendar to select the date of the holiday.

So for example if the date validation is set as a error, when the dates don't match it won't be possible to redeem the ticket. However if that validation is set as a warning the driver will be warned but is possible to redeem the ticket (either by moving it to the selected date or leaving the ticket in the original manifest's date).

Once in the Special Requests report page, you can filter the data by Ticket creation date, Ticket departure date, or Special request code. Once you select the data you would like to display, click on the "Apply Filters" button to display the data.

Within the Tickets Report, you can select from a variety of filters to select the data that you are interesting in seeing. As shown below, some of the filtering options available include filtering by product, payment status, date range from purchase, ticket date, or updates, and tickets belonging to a certain schedule or route. Once you select the data you would like to display, click on the "Apply Filters" button to display the data.

Once in the Payments report page, you will see there are a variety of filters to select the data that you are interested in seeing. As shown below, the filtering options available include filtering by Payment type, shift location, creation date, transaction date, payment status, and transaction status. It's important to notice that the creation date is recorded when the transaction is registered in the system, while the transaction date shows the timestamp of when the payment passed and was recorded as success. Once you select the data you would like to display, click on the "Apply Filters" button to display the data.

Once in the Voucher report page, you can filter the data by Voucher creation date, expiration date, balance, or Status. Once you select the data you would like to display, click on the "Apply Filters" button to display the data.

Once in the Items report page, you will see there are a variety of filters to select the data that you are interested in seeing. As shown below, some of the filtering options available include filtering by Item type (paid-in/paid-out), Shift Location, payment status and date range from purchase or Manifest date. Once you select the data you would like to display, click on the "Apply Filters" button to display the data.

Once in the Shifts report page, you will see there are a variety of filters to select the data that you are interested in seeing. As shown below, the filtering options available include filtering by Shift status, Location, Open date, Close date, User, or Variance (to find any unbalanced shifts). Once you select the data you would like to display, click on the "Apply Filters" button to display the data.

Once in the Promos report page, you will see there are a variety of filters to select the data that you are interested in seeing. As shown below, the filtering options available include filtering by Product, Promo name, ticket date, creation date, payment status, and whether it has been redeemed already. Once you select the data you would like to display, click on the "Apply Filters" button to display the data.

In any of the tabs you can select from a variety of filters to select the data that you are interested in seeing. As shown below, the filtering options available include filtering by Product, payment status, ticket creation date, or ticket update date. Once you select the data you would like to display, click on the "Apply Filters" button to display the data.

Operators looking to adjust their prices for schedules over a specific date range with different capacities can take advantage of the Betterez Price Buckets feature. This will enable you to price your seats based on capacity buckets for normal and promotional loading.

• If only set "valid from" value, the tax apply from that date at 00:00:00 to infinity.

The same differences in the purchase flow demonstrated in backoffice sales channels will present themselves in the websales sales flow as it pertains to point to point pricing (ability to select origin and destination) and network-wide pricing (select dates only without requirement to select origin or destination).

To create and/or update rules of journey pricing, you have two different ways of doing it:

• Dates and times will use the format set in the account's settings.

Every change/cancellation or update that involves a new payment, will always generate a new transaction. In the details of the new transaction you will also have a reference to the old one, to track information and undertsand the status.

Once in the Transaction Summary report page, you can filter the data by Payment type, Agency, date, Authentication code, or Shift Location. Once you select the data you would like to display, click on the "Apply Filters" button to display the data.

An open-ended ticket is another product option and allows passengers to purchase a known origin and destination combined with an unknown travel date. Once decided on a date of travel, the ticket can simply be redeemed and exchanged for a reservation.

Once in the Journeys report page, you will see there are a variety of filters to select the data that you are interested in seeing. As shown below, some of the filtering options available include filtering by Product, Fare Types, Origin and Destination, or Depature Date. Once you select the data you would like to display, click on the "Apply Filters" button to display the data.

Once in the Ridership report page, you can select to filter the data by date and by schedule. Once you select the data you would like to display, click on the "Apply Filters" button to display the data.

You can use the filters to search for currency transactions over a specific date range or simply select Apply filters without using filters to generate the report.

• Enter a date range, and click FIND.

Once on the Parcels report page, you will see that there are a variety of filters to select the data you are interested in viewing. As shown below, the filtering options available include filtering by status, agency, creation date, tracking status or shift location. Once you have selected the data you wish to view, click the "Apply Filters" button to display the data.

Once in the Transactions report page, you can filter the data by payment type, agency, transaction date, Auth code, Status, or Shift location. Once you select the data you would like to display, click on the "Apply Filters" button to display the data.

Once in the refunds report page, you will see there are a variety of filters to select the data that you are interested in seeing. As shown below, the filtering options available include filtering by payment type, refund type, date created, product, brand, shift location or Original Purchase Shift Location. Once you select the data you would like to display, click on the "Apply Filters" button to display the data.

Once on the Sequence report page, you will see that there are a variety of filters to select the data you are interested in viewing. As shown below, some of the filtering options available include filtering by valid date range, Prefix and Postfix and type. Once you select the data you would like to display, click on the "Apply Filters" button to display the data.

Both start and end dates must be defined in order for the validity rules to work.

• Remember, you will need the credit card number, CCV/CVC code and expiration date, to process the refund Once, you enter this, click 'Complete Refund' and you will get a message, highlighted in green near the top of the page, saying that the refund was processed successfully.

Go to the Tickets Report (Intelligence > Tickets) select only Status=Paid and use the filters from the desired period of time: Ticket from, Ticket to. "Ticket from" is the start travel date and "Ticket to" is the end travel date. Press "Apply filters".

Please also consider that the ticket or transaction will keep the properties that were assigned to them at the moment of purchase. Changing the configuration of a certain parameter in your account won’t update old tickets.

If the search date is change to a weekend day, "Saturday", the price pulled is from the JP rule

Cutt off time: Indicates how much time before the trip date is needed to have this payment method available.

Next, you will have to select the origin and destination and the date from which point you would like the pass to begin. Once you select the start date, the expiry date will automatically appear. Select a fare type and click the Next button.

Effective start date and time: Enter the start date and time that you would like the operation message to appear in the UI.

• Update the discontinue date & SAVE

The passenger selects an origin, destination, number of fares, and date of travel.

After successfully moving the ticket, you will automatically be directed to the ticket details page where the new manifest date will be shown, with the Moved tag displayed in red. Notice that the ticket number has not changed.

• You can further verify this by going to Intelligence -> Parcels and then clicking on the Parcel ID of the package that was just scanned. Scroll down to the 'Scan Details' section, and you will see date and time, latitude and longitude, as well as the account which scanned for the package. See image below.

You need to start by selecting a date range and a product.

Expiration Date: Enter the expiration date of the voucher.

For instance if you'd like to up-sell a holiday trip running on December 24, 2017, you can get a custom URL from the Betterez websales page - with origin, destination, travel date and fare type pre-selected - and post it directly on your website, so that all the customer has to do is select the trip that's right for them then enter their name, email and payment information to complete the purchase.

Cutt off time: Indicates how much time before the trip date is needed to have this payment method available.

Cutt off time: Indicates how much time before the trip date is needed to have this payment method available.

Cutt off time: Indicates how much time before the trip date is needed to have this payment method available.

On roundtrip tickets, we can also change the return date.

The dashboard allows you to view a breakdown of your transactions, tickets, and journeys in addition to the tickets per channel. Similar to the previous iteration, you can view these quantities in a variety of date ranges: 12 months (annual), 12 weeks (quarter), 30 days (month), 7 days (week), today, and custom ranges. The bar graphs adapt to the selected duration - becoming more granular for shorter time frames i.e. will show by month for the annual selection and by day for the 30 day selection.

Cutt off time: Indicates how much time before the trip date is needed to have this payment method available.

Cutt off time: Indicates how much time before the trip date is needed to have this payment method available.

Cutt off time: Indicates how much time before the trip date is needed to have this payment method available.

In all cases, the general mechanic behind each payment type involves interaction with an external service where a unique reference number is obtained. These payment types are asynchronous as it is the extermal system who will update the status of the payment before processing the reservation based on the unique reference number. There are 3 status that can be returned by the external service:

• Then, when he arrives at the station, the user (driver) must upload manifest date, schedule name, driver and tickets * with their prices : https://sandbox.betterez.com/shift/{shiftId}/manual-sales . The button to manual sales is in the manual sales tab on the shift page.

Please note this is still in beta version and also requires all Seatmaps to be updated to the latest version. Not recommended to use without checking with Betterez support.

You will see a list of service types, their id, the name, if they are enable or not and the last revision date.

By clicking on the link of the ticket you are brought to the online Self Service Portal with some of the information from the ticket already populated (if you go through the Customer page, you will have to type this information). All that is left is to select the date in the future to which you would like to change.

The parcel scan history can also be found under 'Intelligence' - 'Parcel Scans' with the ability to filter the scan date, users, status, product, origin and destination.

When migrating from v8.x.x to v9.x.x please uninstall the v8 app and install v9 (instead of doing a regular update).

• On the Redemption Process screen the user redeeming the bundle will be required to input the origin and destination and select the date.

Probably the most commonly used product in the Betterez platform, the Reservation product allows customers to make reservations for a known origin and destination on a specified date in time. From there, the reservation product can get very specific using additional features such fare types, fare classes, brands, inventory, seatmaps, amenity groups and a host of other features.

Cards: If the account has card types created you will have the ability to associate the card to the customer you are creating, by selecting the card type, entering the card number and the expiration date of the card. You can add as many as you want.

• Start Date