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88 results for "Operations"

Operation messages create

Often there are events that are occurring in a certain location that have the ability to impact regular operations. Those events could be classified as insignificant or significant when considering the impact they will have on day-to-day operations.

Parcel report

This report shows information about any Parcels. This can include parcels in paid, waiting for payment, canceled and All status as well as ticket changes. Since the system allows to have several policies for these operations, this report will show the details of each parcel and the total amount of each of them.

parcelreports

Refunds report

This report shows information about any refunds. This can include both cancellations and ticket changes. Since the system allows to have several policies for these operations, this report will show the details for each transaction and the total amount refunded after any fees are applied.

refundschangescancellationsreports

Overrides report

The Overrides report is made for tracking the waived cancellation or change fees. It offers details on when and who did the override to provide better control on regular operations.

overridereports

Fees report

Fees are an extra charge that can be applied to cover administrative expenses in certain operations. For example, you can add fees per transaction, ticket change fees, or cancellation fees.

feesreports

Fare type o & d fare exceptions

If your operations require that certain Origin & Destinations (O&Ds) be given a specific price that is a - % discount, $ amount discount, or override of the base fare - then, you can create fare type exceptions to accomodate these scenarios.

Scanner app changelog 9.x.x

  • Starting with this version the scanner will ignore Scanning workflow and Scanning mode settings. We are simplifying operations and implementing one single mode that works for everybody. Please, make sure you try it before deploying to all devices of your account.
scanningchangelog

Users

Allow control to filter menu options. (Alpha): If =true, this will allow the user to enable a filter for use in the Operations menu, the Intelligence menu, and the Admin menu.

usersaccessuser

Seat Class

  • It is possible to apply seat class in a sale if it is configured correctly. First you must create the seat class in Admin>Seat Classes, then you must assign the seat class to the seat in the Operations>Seatmaps and assign a value for the seat in your fare table.
seatclassseatclasses