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Cross Border Taxation

If cross border taxation is enabled in the account, EVERY station must be configured and a section will appear in the station's configuration to select if the station is a border station and the country in which the station exists. This will allow the Cross Border Tax Configuration to identify which stations belong to the ‘Border’ group and which do not for the tax rule.

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Custom fields

  • Model: Select the context where this field is used—e.g. **Stations** for station create/edit in Operations, or the option used for checkout (transaction) custom fields.
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Simplified Sales Flow

  • Type: “Local” indicates that the departure trip originates from the first station defined in the schedule. In contrast, “Through” signifies that the trip includes intermediate stations along the route, meaning the departure does not occur at the initial station but at a subsequent stop within the schedule.
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Products - parcels

The distance by postal code schema works using the lat and long of the postal code for the origin and destination stations and using a standard distance calculation between to points in the planet Earth. This is a "birds fly" calculation and it doesn't account for terrain or routing.

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Using the scanner app

  • Open menu when autoselecting stations: (since v7.7.0) If auto-select station is enabled for the account, by enabling this setting the app will open the stations menu after switching stations automatically.
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Optional admin configuration

For both in_person and reference_payments payment types, the configuration settings allow administrators to define the stations where each payment method will be available. Through the Criteria Exception option, it is possible to specify whether the rule should apply to “All Except Listed” stations or “None Except Listed” stations. Based on the selected criteria, the required stations can be explicitly included or excluded to ensure compliance with operational requirements. This configuration enables the system to dynamically filter and display the appropriate payment methods according to the station where the shift is currently open, ensuring accurate and controlled payment availability.

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Manifests

The value indicated in the Max Load field represents the highest number of passengers on board when departing from a station at any point in the itinerary, according to the manifest. This number may be the same at multiple stations if the maximum passenger count remains consistent at different points in the route.

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Taxes

State/Province: The name of the state/province where this tax should apply. This combo box takes the province values from the stations in the system, so you need to enter your stations first. By default this value is "All".
NOTE: Keep in mind if you select country and province, the system interprets you are trying to configure a provincial tax and the country will be overwrite to "All".

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Routes

In order to create a route, you must have first create some stations that you want to use as the stops in your route. For Betterez, a Route is any collection of stations that flow in the same direction. With that definition in mind, in order to sell a round trip, you must create and opposite route, or using that same collection of stations, have them flow in the opposite direction.

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Interline

The Mapping configuration area allows you to set up the following mappings, stations, products, fares and fare classes.

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Check in settings

Auto redeem tickets for no check-in stations when closing check-in: If enabled, then all tickets will be automatically redeemed after the check in is closed.

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Check-In Process

Make sure to check this article.. If some settings are enabled, tickets in later stations could be automatically redeemed when closing the check in in the first station.

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Where's my bus?

The trips will show the times in the local timezone of the user for easy following of the trips. By selecting any trip, a new page will be displayed with a map. In that map users can see all the stations marked as well as the real-time bus position if it is travelling.

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Release Notes

  • Mappings Configuration: Support for mapping fare types, stations, and terms of service across operators.

Operation messages create

Warning If =true the operation message will appear as a warning (in an orange colour), but still allow the customer to proceed with the purchase. If warning is selected and a station is not associated to the warning, the warning message will apply to all stations network-wide.

Scanner app changelog 5.x.x

  • The radius that it uses to look for near stations is too short (or none has been set). It can be changed from back-office under admin --> scanning --> Pre-select station based on GPS.
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Multicurrency display

Navigate to Operations -> Stations and select the station for which you would like to display pricing and accept currencies in a currency other than the base currency of the account.

Rutas

Para crear una ruta, debe tener primero [crear algunas estaciones] (../ Operaciones/170_stations#) que desea usar como paradas en su ruta. Para Betterez, una ruta ** ** es cualquier colección de estaciones que fluyen en la misma dirección. Con esa definición en mente, para vender un viaje de ida y vuelta, debe crear y la ruta opuesta, o usar esa misma colección de estaciones, hacer que fluyan en la dirección opuesta.

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Move

You can now select the new origin, destination, and date for the ticket. Please note the list of available stations depends on the original Product Line under which the ticket was purchased, and the fare type cannot be modified.

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Refunds

Note: The refund to voucher would issue a voucher with the restriction that a portion of the trip needs to match the origin and destination stations from the original trip. If you would like to offer an open voucher with no restrictions you can always void that one and issue a manual one for the required amount.

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