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Cross Border Taxation

If cross border taxation is enabled in the account, EVERY station must be configured and a section will appear in the station's configuration to select if the station is a border station and the country in which the station exists. This will allow the Cross Border Tax Configuration to identify which stations belong to the ‘Border’ group and which do not for the tax rule.

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Account preferences

In the taxes configuration page check the Is Border field so this tax will be applied for stations that are in the border. It is important to consider that both border stations located in the Acount's country and those located in the continuous country must be configured.

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Products - parcels

The distance by postal code schema works using the lat and long of the postal code for the origin and destination stations and using a standard distance calculation between to points in the planet Earth. This is a "birds fly" calculation and it doesn't account for terrain or routing.

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Using the scanner app

  • Open menu when autoselecting stations: (since v7.7.0) If auto-select station is enabled for the account, by enabling this setting the app will open the stations menu after switching stations automatically.
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Routes

In order to create a route, you must have first create some stations that you want to use as the stops in your route. For Betterez, a Route is any collection of stations that flow in the same direction. With that definition in mind, in order to sell a round trip, you must create and opposite route, or using that same collection of stations, have them flow in the opposite direction.

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Optional admin configuration

It is not uncommon for an operator to offer a journey with one or more connections on route to the final destination. This is done by connecting different schedules using specified stations as connecting hubs. Before connections can be enabled in an account it is necessary to ensure that the following steps are completed.

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Taxes

State/Province: The name of the state/province where this tax should apply. This combo box takes the province values from the stations in the system, so you need to enter your stations first. By default this value is "All".
NOTE: Keep in mind if you select country and province, the system interprets you are trying to configure a provincial tax and the country will be overwrite to "All".

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Schedules

Since you have already added the stations which will be consider the Origin and Destination for each section of your trips, these will show on the Fare Table and you would only need to add pricing for each segment in the fare triangle. In order to learn how to add a fare table, click on our documentation to *Create a Fare Table

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Check in settings

Auto redeem tickets for no check-in stations when closing check-in: If enabled, then all tickets will be automatically redeemed after the check in is closed.

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Interline

The Mapping configuration area allows you to set up the following mappings, stations, products, fares and fare classes.

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Where's my bus?

The trips will show the times in the local timezone of the user for easy following of the trips. By selecting any trip, a new page will be displayed with a map. In that map users can see all the stations marked as well as the real-time bus position if it is travelling.

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Operation messages create

Warning If =true the operation message will appear as a warning (in an orange colour), but still allow the customer to proceed with the purchase. If warning is selected and a station is not associated to the warning, the warning message will apply to all stations network-wide.

Users

Shift Locations Select the shift locations which will be available for the user to open a shift for the sales flow. Only into the selected locations, user will be able to open it. By default, "All" option is set, so that all options will be available, included the new created stations.

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Scanner app changelog 5.x.x

  • The radius that it uses to look for near stations is too short (or none has been set). It can be changed from back-office under admin --> scanning --> Pre-select station based on GPS.
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Multicurrency display

Navigate to Operations -> Stations and select the station for which you would like to display pricing and accept currencies in a currency other than the base currency of the account.

Move

You can now select the new origin, destination, and date for the ticket. Please note the list of available stations depends on the original Product Line under which the ticket was purchased, and the fare type cannot be modified.

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Bundle redeemable item

With the scanner app, the driver can simply scan the QR code of a redeemable item and, as long as the stations in the RI matches the current trip, a new reservation will be created for the passenger.

Refunds

Note: The refund to voucher would issue a voucher with the restriction that a portion of the trip needs to match the origin and destination stations from the original trip. If you would like to offer an open voucher with no restrictions you can always void that one and issue a manual one for the required amount.

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