Once you have added a new station under Operations > Stations

Stations (and locations) can be created and managed under the Operations>Stations menu.

If cross border taxation is enabled in the account, EVERY station must be configured and a section will appear in the station's configuration to select if the station is a border station and the country in which the station exists. This will allow the Cross Border Tax Configuration to identify which stations belong to the ‘Border’ group and which do not for the tax rule.

Name: Add the name of the apply in station item.

Changes to auto-select station (based on GPS).

In the taxes configuration page check the Is Border field so this tax will be applied for stations that are in the border. It is important to consider that both border stations located in the Acount's country and those located in the continuous country must be configured.

If a trip is not selected then on a NFC read the "select trip" view will be displayed along with this message: "A trip and a station must be selected before redeeming using NFC".

Optionally you can also select a departure station and a destination station.

Time: Enter the schedule departure time in 24 hour clock, ex. 18:30 or 02:25. All schedule times will be based on the account time zone and not the station time zone. Schedule times need to be offset considering the difference between the account timezone and the actual time for the schedule in the local time zone for it to show the correct time in the booking flow.

By definition, a route in Betterez is any grouping of stations flowing in the same direction.

The distance by postal code schema works using the lat and long of the postal code for the origin and destination stations and using a standard distance calculation between to points in the planet Earth. This is a "birds fly" calculation and it doesn't account for terrain or routing.

Please follow this link to our documentation for more information on Creating station groups.

State/Province: The name of the state/province where this tax should apply. This combo box takes the province values from the stations in the system, so you need to enter your stations first. By default this value is "All".
NOTE: Keep in mind if you select country and province, the system interprets you are trying to configure a provincial tax and the country will be overwrite to "All".

The Mapping configuration area allows you to set up the following mappings, stations, products, fares and fare classes.

Shift Locations Select the shift locations which will be available for the user to open a shift for the sales flow. Only into the selected locations, user will be able to open it. By default, "All" option is set, so that all options will be available, included the new created stations.

Auto redeem tickets for no check-in stations when closing check-in: If enabled, then all tickets will be automatically redeemed after the check in is closed.

Warning If =true the operation message will appear as a warning (in an orange colour), but still allow the customer to proceed with the purchase. If warning is selected and a station is not associated to the warning, the warning message will apply to all stations network-wide.

Currently the scanner features that uses location tracking are: Parcels and pre-select station.

By enabling this option, the passenger can board before or after the expected station as long as the price is same or lower.

State/Prov: Choose the state/province you would like to apply this tax (Please note once the State/Province in the station details is changed or stop matching the value in taxes you will need to re-select the new State/Province from the tax field as well, otherwise, there will be no taxes applied to the tickets)

Shift location closures allows you to group a set of regular Shifts from a single station and then make a deposit to "close" the location.

The trips will show the times in the local timezone of the user for easy following of the trips. By selecting any trip, a new page will be displayed with a map. In that map users can see all the stations marked as well as the real-time bus position if it is travelling.

In order to create a route, you must have first create some stations that you want to use as the stops in your route. For Betterez, a Route is any collection of stations that flow in the same direction. With that definition in mind, in order to sell a round trip, you must create and opposite route, or using that same collection of stations, have them flow in the opposite direction.

This configuration can be overridden at the station level to deal with exceptions

When you log in to your new agency account for the first time, the opening page will say "New Shift" and direct you to select a location. The drop down menu will be empty and you will see a yellow warning banner telling you to create a station. You will need to create a station in the agency account which will only be used as the location for the shift of the agency and is not related to your products or routes in any way.

The last step in the configuration of the Betterez Multicurrency Solution is to configure multicurrency at the station level.

You can now select the new origin, destination, and date for the ticket. Please note the list of available stations depends on the original Product Line under which the ticket was purchased, and the fare type cannot be modified.

You can choose to configure a "simple" flow, without the station selection in the first page. In this way, only the "Ship From" and "Ship to" information will be used to register a parcel.

You have two different strategies, Station Cutoff Time and Trip Cutoff Time

If a ticket/pass/fallback code is scanned and the trip and station are not selected then the app will redirect the user to the select trip view so that the trip and the station can be selected before redeeming the ticket/pass/fallbackCode. This will always happen at the beginning of the scan session after login, immediately after the first ticket/pass/fallback code scan as no trip was selected before.

If you edit an existing station's name, the change will flow through to all the Routes, Schedules, and Fares already set up. Editing a Station name will also reset the Filtered Trips. This means that all Filtered Trips will show up both in the Backoffice and Web Sales, which is why we recommend not changing a Station name after trips have been filtered out.

There is no option for taxes per origin or destination as Paid In items are not dependent on a reservation. Please make sure the station you have selected as the shift location has the right Country or Province so the taxes are applied correctly.

If selected the autocomplete station name option, the station name will be predicted after typing only a few characters.

• Station Level: click here to learn how to configure at the station level.

Within the Betterez platform, operators have the ability to track sales activity at each station where they have a ticket booth using the shift feature.

• Then, when he arrives at the station, the user (driver) must upload manifest date, schedule name, driver and tickets * with their prices : https://sandbox.betterez.com/shift/{shiftId}/manual-sales . The button to manual sales is in the manual sales tab on the shift page.

The next step is to create/update your station list

Autocomplete Station Names: If =true, typing the first two letters of a station's name will autocomplete those that match.

In the provinces select box you can select multiple provinces/states. These provinces will be matched with the origin station when making a sale to find the correct zone to calculate prices. If multiple zones match, the first zone will be used, usually the older zone on the system but this is not guarantee.

• Selected Trip & Station.

Una cosa que debes tener en cuenta es que cuando configuras un artículo pagado para que se adjunte a un boleto, no podras usarlo como un artículo pagado de tipo Apply-To-Station ya que ambos seteos son mutuamente excluyentes. Una vez que activas la opcion Attach-To-Ticket, debes elegir un producto de reserva para relacionarlo con el artículo pagado actual. Esta clase de artículos puede setearse con el tipo "Monto" o "Porcentaje", y puede adquirirse como un artículo regular mediante el flujo de compras, configurando incluso la opcion que permite editar la cantidad a pagar en el caso de que sea requerido, pero SÓLO si su tipo de valor es "Monto". De lo contrario, no aparecerá como una opción para una compra normal.

• Shift Zone: All shift zones applied at the station level in the account will appear for selection/deselection.

La creación y el uso de un artículo pagado Apply-To-Station sigue el mismo proceso que la creación de un producto de artículo pagado y su puesta a la venta. Sin embargo, existe una pequeña diferencia en lo que respecta al flujo de compra de ese artículo.

• Used for parcels, calculates prices based on the zone associated to the origin and destination stations and the volume and or weight of the parcels.

Save all names related to stations in uppercase. When enable, yhe name and alternative names of stations will be saved in all uppercase letters.

All stations configured on the route are the ones that will appear in the rate table according to the order in which they were added.

With the scanner app, the driver can simply scan the QR code of a redeemable item and, as long as the stations in the RI matches the current trip, a new reservation will be created for the passenger.

After creating a fare click on the following link to continue with your mandatory operarions set up to set up your stations.

Select origin and destination stations that this rule applies to.

Note: The refund to voucher would issue a voucher with the restriction that a portion of the trip needs to match the origin and destination stations from the original trip. If you would like to offer an open voucher with no restrictions you can always void that one and issue a manual one for the required amount.