In the manifest report, you can select from a variety of filters to select the data you are interested in. As shown below, some of the available filtering options include filtering by start date, end date, product, origin, destination, earliest departure time, latest departure time, earliest arrival time, latest arrival time, schedule groups, external ID, brands, service groups, status, tag, and show only closed trips. Once you select the data you want to display, click the “Apply Filters” button to display the data.

Navigate to operations>manifests.

Si está moviendo un pasajero de un manifiesto a un manifiesto que utiliza excepciones de capacidad, el movimiento solo se puede completar si la excepción de capacidad lo permite. Por ejemplo, considere un horario que va de A-B-C-D. Si desea mover un pasajero que viaja desde B-D en el manifiesto A para manifestar B, pero el manifiesto B tiene una capacidad de 2 para el punto B al punto D y ya hay 2 o más pasajeros que viajan desde A-D, no permitirá el movimiento y dará un error de que "no quedan más asientos en una parte del viaje".

• Name: The label name that will appear in the drop down when applying a label to a ticket or manifest.

Limit schedules and manifests editions based on # of days. When enable this setting is enable and based on the uesr roles, the user may be limited to edit schedules and manifests based on the number of days configured below.

Use case: When an operations user modifies a manifest—such as removing a stop, adding a new station, or cutting the trip short—the system ensures traceability by creating an audit record. This allows supervisors and compliance teams to see a clear history of adjustments for operational accuracy, accountability, and regulatory reporting.

FOF and FO are manifest occupancy indicators shown in Backoffice when the feature is enabled.

Marking the passenger as a no show will remove the passenger from the manifest and will release the seat.

After successfully moving the ticket, you will automatically be directed to the ticket details page where the new manifest date will be shown, with the Moved tag displayed in red. Notice that the ticket number has not changed.

• You can also unredeem a ticket from the passenger manifest.

Controls which manifest statuses can receive moved tickets.

Use shift as default origin on manifest
Cuando está habilitada, la lista de manifiestos usa por defecto como origen la ubicación del turno abierto del usuario logueado.

Check-in: If the account has check-in enabled, this option appears. When selected, check-in is required in the sales flow for all manifests under this schedule.

Station manifest let the user check the passenger's list for each station, organized by embarking (ON) and disembarking (OFF).

The bus load factor calculation will be rounded to two decimals, and only after this value is obtained will the color logic be applied to the manifest cards.

• Tickets per manifest: By range of tickets per manifest.

User indicator color: Select the color used to display the user in manifests avatar.

For Show section information and Show row information (whether section and row labels appear with seat information in the seatmap, shopping cart, manifest tickets table, Tickets call center, and confirmation emails/PDFs), see Account setup – Customizations.

During the purchase flow the customer will be asked to select an airline when purchasing tickets from or to an Airport station, and the terminal will be used to group the tickets in the manifest to provide more information to your drivers.

• Standing tickets can only be moved to another manifest that has standing passenger available capacity.

• The user (driver) must be assigned to the manifest where he was selling the tickets.

The ticket details page has all the basic information on the ticket on the table on the left. You can also click on some parameters to navigate to other pages. For instance, clicking on the travel date will take you to the manifest where the ticket is located. You can access the agent's shift and the JP rule applied for this ticket's pricing as well.

• Send information on manifest status changes: If Yes we'll send manifest's information required by GOAL when some change in the status happened

Configured as a range with a minimum and maximum percentage, the control class will only match purchases where the highest load factor of all vehicles on all legs of the journey manifest is currently inside that range. Unlike other characteristics, this uses a numeric range rather than a list-based match type. Sibling classes using Load Factor must have non-overlapping ranges.

• Manifest notifications (SMS / WhatsApp)

Open tickets do not have a manifest assigned. However, when scanned they will get the proper manifest assigned to them.

This information appears in the manifest.

In order to give an accurate insight on no-show's, the operator/driver has to be actively redeeming the tickets via online manifest or the driver scanning app.

**Note: ** You may delete the route as long as you have not created a ticket on a manifest by clicking on the remove sign in the far right.

For example, setting 10 Minutes After Manifest Departure means sales will close 10 minutes after the vehicle departs from the origin station. Using After is useful in cases where the vehicle is usually late to arrive to a given stop.

Vehicles can be assigned to schedules and manifest. Each vehicle can also be associated to a seatmap.

Please note that you will only be able to view the number of tickets redeemed on the manifest once the check in has been closed.

Once in the Items report page, you will see there are a variety of filters to select the data that you are interested in seeing. As shown below, some of the filtering options available include filtering by Item type (paid-in/paid-out), Shift Location, payment status and date range from purchase or Manifest date. Once you select the data you would like to display, click on the "Apply Filters" button to display the data.

• Station manifest: Now the user can see the list of passengers for each station and redeem/unredeem tickets from there.

Once in use, seatmaps can't be changed or modified. They need to be copied into a new version. This can be done in each manifest. Alternatively if it is meant to be a long term change, you can create new schedules with the new seatmaps, move the tickets from the old schedules to the new ones and expire the old schedules with the old seatmaps.

Once in use, seatmaps can't be changed or modified. They need to be copied into a new version. This can be done in each manifest. Alternatively if it is meant to be a long term change, you can create new schedules with the new seatmaps, move the tickets from the old schedules to the new ones and expire the old schedules with the old seatmaps.

Vehículo: Asigne un vehículo concreto (unidad física). Los vehículos deben crearse antes; el usuario necesita acceso de lectura a "/operations/manifests/changeseatmap". Esto es distinto del Tipo de vehículo anterior, que describe el tipo (ej. Bus, Shuttle) y no una unidad específica.

Pantalla/imprima en Manifest if = verdadero, el SSR se mostrará/se mostrará en manifiesto.

• Redemptions in advance: the system uses the passenger ticket travel period — from the boarding station departureTimestamp to the destination station arrivalTimestamp (the portion purchased), not the full manifest. Two redemptions that only touch at an exact boundary (one arrives when the next departs) are not treated as overlapping.

The Flexpass can also be redeemed for a reservation in the moment prior to boarding by having the driver or scanner operator directly scan the Flexpax ticket QR code. Once scanned, the one use has been redeemed and the passenger details associated with the Flexpass will populate the passenger manifest.

Other rule sections (Trip, Validity, Limit of promo uses, Manifest limit, Passenger match, Channels, etc.) behave as described above.

• Passenger Manifest

• Manifest

So for example if the date validation is set as a error, when the dates don't match it won't be possible to redeem the ticket. However if that validation is set as a warning the driver will be warned but is possible to redeem the ticket (either by moving it to the selected date or leaving the ticket in the original manifest's date).

• Tickets Per Manifest

The service will then fetch the up-to-date capacity information for each trip, using the manifests for the vehicles that are involved. If a trip does not have enough capacity on one of the vehicles, the trip will be removed.