When a bundle is purchased, the client will always receive a ticket confirmation that will have all of the redeemable item codes on the pdf that arrives to the client email. The number of codes on the pdf depend on how the bundle is configured for sale.
In order to configure a paid-in item, go to Admin > Items and select + Add New Item to arrive at the New Item screen to begin the configuration.
A Paid in product is useful for an operator selling ancillary items such as bikes rack service, extra luggage, food items, beverages, etc.
What we need now is to have an item associate to that paid in product. If we go to Admin -> Items and edit one of them, we'll notice the Type field will show the different options of Paid in products. We need to choose one of them. But that's not the only setting required, since we need to turn the Attach to Ticket flag ON and doing so we'll have the chance to set a Product related from a list of Reservation products in order to get it working along the simplified sales flow:
You can enter here the redemption instructions and/or terms and conditions to use the redeemable items. You can enter these instructions in all the languages supported by your account.
A continuación vamos a necesitar un item asociado al producto pagado que seteamos previamente. Si nos dirigmios a Admin -> Items y editamos uno de ellos, podremos ver que el campo Tipo mostrará las diferentes opciones posibles que hemos creado para los productos pagados, por lo que debemos elegir una de ellas. Sin embargo, ese no es el único seteo que necesitamos, ya que además tendremos que asegurarnos de encender la opción Adjuntar al ticket, lo cual nos habilitará a elegir un Producto asociado, que debemos eligir de una lista de productos de familia Reservation y quedar, de este modo, listo para ser utilizado en el flujo simplificado de ventas.
The Items report allows to view information related to any paid-in or paid-out transactions that were done through any of your sales channels.
The templates list will display the temaplates listed by relevance, from higer to lower relevance. This will indicate what template will be used when printing an specific product or item.
For majority of the tickets sold, the work flow is straight forward: A ticket is generated when a transaction is successful. Paid transaction total equals paid ticket amount. Similarly when a gift certificate or a paid in item is created, a paid transaction is generated, and the transaction total equals to the amount paid for the gift certificate.
ONLY associate one seatmap per inventory item. If you don't have a Seat Map already made, you may select 'New Seat Map' to create one. NOTE: The capacity of the inventory item must match number of seats on the seat map.
To use the scanning app for the first time it is necessary to configure the following items in the account via back office:
Before we can properly configure a schedule, there are a number of items that we must first consider and create before we create the schedule as these items will be associated at the schedule level.
Click on the message to confirm the selected items for refunds.
They can also open a shift going to the My shift menu item.
Use Case: Operators can have drivers sell additional services at bus side, items that may not have been declared or booked at the time of the ticket sale. For example: extra baggage, blankets, bringing a pet carrier on board.
Configuration: Administration -> Scanning, go to "Scanner app sales" subheading
Make sure to update to the latest driver app to see the latest features.
To learn how to create a vehicle item, click here.
If =true, passenger will have the option to select a number of items for the request before continuing through the purchase flow. You can select if this field is mandatory or not. If mandatory it wont allow to continue unless the passenger picks a number.
The system will display an error with the legend :" Some of the selected items are invalid or missing” when a cancellation can not be made because of cuttoff time for refund has expired.
To learn how to create a vehicle item, click here.
Open return reservations, are a variation of the product that allow the departure part of a trip to be a firm reservation (with a given day and trip) and the return portion of it is a redeemable item that can be converted in a proper reservation at a later day.
The commission is calculated for each item and the sum of all the commissions is asign to the transaction.
The redemptions report allows to view information related to any tickets bought using redeemable items through any of your sales channels. This includes products like ticket bundles and flex passes.
If there is only one result, the details page for the searched item will appear directly. Otherwise, you will be directed to a list of options.
Once enable a new Sign in menu item will show in your websales portals.
After selecting the Monthly Pass PTP product, you will be directed to select your origin and direction, month for which the pass is valid, and fare type. The main difference from the backoffice and websale flow is the skin and the Reedem an item Item Id box is conveniently located on the top rather than on the bottom as it is in the backoffice flow.
Labels: You can create labels with different colours and names. You can use the labels to tag tickets and other items in the system.
When purchasing a product from reservation (where the confirmation email has a link to change the ticket) or product that requires redeeming an item (such as bundle or flexpass), the link in the confirmation email will point to the first url that is available for that product. Even if it is available for All Domains or for several domains such as Domain 1 and Domain 2 it will always link to the Domain 1.
La comisión se calcula para cada item y la suma de todas las comisiones es asignada a la transacción.
The Parcel family of products, allows you to create product lines that are used to sell parcels. Parcels can be any type of item that users want to ship from one place to another.
By default, taxes (if configured) will be calculated on top of the prices for trips or items. The taxes will not be displayed in the trip results and they will be displayed itemized in the shopping cart before the purchase is finalized.
Once associated, refresh the page and go to the Profile menu item, you should see the terminal Id and MID at the bottom of the navigation tap.
O cuando en el resumen de la transacción hay al menos un artículo con la empresa de productos de 'item o' préstamo.
To add items to your shopping cart, you can select the "Continue Shopping" button in the checkout screen, which will redirect you to your product line selection screen. The shopping cart icon will update with your previously selected trip and you can continue shopping for other trips.
Paid in items
You can also filter tickets and journeys by product. Notice that across the top of the transactions and tickets graph, you see 3 metrics: Number of items sold in the selected duration, Total revenue collected in the selected duration, Average price per Ticket or per Transaction. For the Tickets per Channel chart, you will see the total revenue for each channel, for the selected duration, and product.
When considering the multicurrency solution as a module that can be added to an account, it is important to consider the following items:
There is a significant amount of data that is available in the Items report. Don't forget that the columns can be dragged-and-dropped and positioned in a custom order. Use the gear icon to toggle different fields and select the data you would like to view. Use the download button beside the gear icon to download either the page you are viewing, or all of the data contained within your filter and fields you have selected into a csv format to the email address associated with your account.
Also the warnings for full capacity are now very specific in all scanneable items (online mode)
The Transactions Report lets you access a great deal of useful information pertaining to the financial transactions that have been done through all of your sales channels, using any payment method. This also includes the use of redeemable items when creating a ticket.
IMPORTANT: In the case of redeemable items, open return and flexpass, the seat class will not be applied even though a seat has a fee configured.
IMPORTANT: In the case of redeemable items, open return and flexpass, the seat fee will not be applied even though a seat has a fee configured.
Please download the excel template and fill in the appropriate fields in their respective formats. We recommend you use the 'Search' Field to include as many of the search items in the other fields. This will allow the system to search on any part of the string, and help you populate the correct account name faster.
Please download the excel template and fill in the appropriate fields in their respective formats. We recommend you use the 'Search' Field to include as many of the search items in the other fields. This will allow the system to search on any part of the string, and help you populate the correct account name faster.
Supported products: Reservations, Open Tickets, Flex Passes, External Passes and Redeemable Items.
Value(%): The tax rate percentage, this will be used to calculated the taxes for all taxable items/prices/. It should be a value between 0 and 100.
Paid in items are ONLY available in Backoffice
This will be available just for the applicable products. For products without routes, like Paid In items, this section will collapse.
You can add to station a cost center and associate the station with an operating company. This information will be copied into the shift created in that station and linked to all items sold in that station with an open shift.