Open return reservations, are a variation of the product that allow the departure part of a trip to be a firm reservation (with a given day and trip) and the return portion of it is a redeemable item that can be converted in a proper reservation at a later day.
This options will allow to scan reservations for the reverse O & D.
Probably the most commonly used product in the Betterez platform, the Reservation product allows customers to make reservations for a known origin and destination on a specified date in time. From there, the reservation product can get very specific using additional features such fare types, fare classes, brands, inventory, seatmaps, amenity groups and a host of other features.
Open return reservations, are a variation of the product that allow the departure part of a trip to be a firm reservation (with a given day and trip) and the return portion of it is a redeemable item that can be converted in a proper reservation at a later day.
Notice that in some cases you may want to use different Ids for different items that may have different characteristics, even if they belong to the same product and type. For example: reservations in the same account sometimes have seat information and sometimes they don't depending on the schedule. You may want to test how your template behaves with the different reservations.
Supported products: Reservations, Open Tickets, Flex Passes, External Passes and Redeemable Items.
In order to redeem a flexpass, the Flexpass must first be associated to the correct product, in this case, it is associated to the reservations product.
Si desea ofrecer [Open Return Reservations] (/Content/Admin/316_Products_Reservation#Open-Return) Puede verificar el ** Este es un paquete de devolución abierto ** casilla de verificación para usar este paquete para crear la parte abierta de esa reserva en particular. Este paquete no estará disponible para venderse por sí mismo.
For flex passes the later is not necessary as the reservations generated from Flex Passes have always a price of $0.
Enable self serve change If checked, customers are able to make changes to reservations using Self service changes.
Notice the shopping cart icon in the image below - this will appear on the webpage after the user selects at least one ticket, and provides their name and e-mail. Users can click the cart to get a view of the list of purchased fares, and move onward to the payment webpage. Alternatively, customers can also click the 'Continue Shopping' button which will redirect them to the reservations webpage.
Usages per trip: Entering a value of greater than 1 will allow multiple reservations to be made on the same schedule. Once the number of usages per trip exceeds the value entered, an error message will appear informing the user that they have exceeded the maximum number of purchases for that trip.
If you want to offer open return reservations you can check the This is an open return bundle checkbox to use this bundle to create the open part of that particular reservation. This bundle will not be available to be sell on it's own.
Product: Select the product for which you would like to send a notification. Only reservations products are allowed.
Confirmation email for Reservations includes links to external wallet applications (Google Wallet, Apple Wallet)
This means that trying to change a ticket that was "paid" with a flexpass will require the customer to pay for the full amount of the ticket (defined for the related reservations product) plus any applicable fees.
Both features have to be configured under the Admin>Product. More info about this menu here: Products - reservations