El proceso para crear un ticket abierto es idéntico al de abrir cualquier otro producto.

An open-ended ticket is another product option and allows passengers to purchase a known origin and destination combined with an unknown travel date. Once decided on a date of travel, the ticket can simply be redeemed and exchanged for a reservation.

If a ticket has been falsely redeemed there is an 'Unredeem' option.

Click Change ticket on the Actions section of the Ticket Details page:

Transaction numbers refer to a financial transaction, of which multiple tickets may be associated. If a passenger purchased 3 tickets and paid for them all at once, 1 transaction number, and 3 ticket numbers would be created.

What we need now is to have an item associate to that paid in product. If we go to Admin -> Items and edit one of them, we'll notice the Type field will show the different options of Paid in products. We need to choose one of them. But that's not the only setting required, since we need to turn the Attach to Ticket flag ON and doing so we'll have the chance to set a Product related from a list of Reservation products in order to get it working along the simplified sales flow:

A continuación vamos a necesitar un item asociado al producto pagado que seteamos previamente. Si nos dirigmios a Admin -> Items y editamos uno de ellos, podremos ver que el campo Tipo mostrará las diferentes opciones posibles que hemos creado para los productos pagados, por lo que debemos elegir una de ellas. Sin embargo, ese no es el único seteo que necesitamos, ya que además tendremos que asegurarnos de encender la opción Adjuntar al ticket, lo cual nos habilitará a elegir un Producto asociado, que debemos eligir de una lista de productos de familia Reservation y quedar, de este modo, listo para ser utilizado en el flujo simplificado de ventas.

Within the Tickets Report, you can select from a variety of filters to select the data that you are interesting in seeing. As shown below, some of the filtering options available include filtering by product, payment status, date range from purchase, ticket date, or updates, and tickets belonging to a certain schedule or route. Once you select the data you would like to display, click on the "Apply Filters" button to display the data.

This feature allows an operator to refund a ticket while honoring the same payment methods that were used to pay for it when refunding the ticket. This would also include the scenario that a ticket was changed several times. In such a scenario, the refund will honor all the payments methods used in a ticket's change history.

This article describes the information contained in the details page on each transaction and tickets.

When moving a ticket, you can only transfer it to a different time, and it has to remain within the same Origin and Destination. Move is more of an admin function (IROPs), since there are less restrictions than with a regular change. Also, there are no fees associated with the Move function.

Automatically print in back office if checked, the pdf ticket will automatically print in back office after payment is made in full

Not all tickets may be eligible for a refund. For example, non-refundable tickets or discounted tickets may have different refund policies than regular tickets.

Printable: If =true, the paid in item will be printable and print automatically with the downloaded ticket.

Haga clic en Cambiar ticket en la sección Acciones de la página Detalles del ticket:

There are two guides below: One to set up the refundable status of the payment (only needs to be done once), and the actual process to cancel a ticket.

There is the option to enable changes to cheaper fares. This feature allows the customer to change their ticket for another one in the same Product, but with a lower price. Additional charges and fees are still applied, and the customer will have to pay for these if applicable. The difference between the ticket fares will not be refunded.

MP Modifier: +2 for a one way ticket

Recuerde que solo puede mover el boleto al horario que tenga el mismo O&D que el boleto original, y el tipo de tarifa tampoco se puede modificar.** > 

Assuming the Network agency is already configured for selling tickets (please check our article on how to create a new agency ), we will describe the general credit limits flow.

This terms and conditions will be printed in the ticket

These are the terms and conditions that will appear up at the bottom of the PDF ticket.

State/Prov: Choose the state/province you would like to apply this tax (Please note once the State/Province in the station details is changed or stop matching the value in taxes you will need to re-select the new State/Province from the tax field as well, otherwise, there will be no taxes applied to the tickets)

For majority of the tickets sold, the work flow is straight forward: A ticket is generated when a transaction is successful. Paid transaction total equals paid ticket amount. Similarly when a gift certificate or a paid in item is created, a paid transaction is generated, and the transaction total equals to the amount paid for the gift certificate.

With this option if we have a ticket from A to D in a route that is A-B-C-D and the passenger boards in B or C then the redemption will be valid.

Select the From and to data, the departure date and the fare type and continue with the purchase process, only one ticket should be purchased.

Pie de página del ticket Se imprimirá en la parte inferior del ticket en PDF.

Supported products: Reservations, Open Tickets, Flex Passes, External Passes and Redeemable Items.

• Enable the setting from here: admin/sales-inventory/operation-settings. "Enable the assignment of manual ticket sequences to users"

Depending on the type of transaction you are undertaking, there are a number of different fees that can be enabled and applied to a transaction and/or ticket.

Once you click Pay you will be brought to the Payment Confirmation screen containing the transaction number and an automatic download will occur with the Transaction details (containing the Flexpass ID) and Flexpass (containing the transaction number) for printing. The customer will also receive an email with the transaction details and the Flexpass ticket to the address provided.

Display on ticket If =true if you would like the message to display on the ticket as a Customer notice.

NOTA: Por favor, tenga en cuenta que cuando una validación falla y se establece como error, no será posible mover el ticket.

In order to give an accurate insight on no-show's, the operator/driver has to be actively redeeming the tickets via online manifest or the driver scanning app.

When the you have the prorate option enabled, the amount to be refunded will be prorated among all the payment types used in the ticket and in previous tickets in cases where the ticket was changed.

The ticket must be expired, or have a status of changed, or cancelled.

Adjuntar al ticket: consulte la seccion a continuacion: Adjuntar al ticket

Mostrar en el ticket Si =true si desea que el mensaje se muestre en el ticket como Aviso al cliente.

So for example if the date validation is set as a error, when the dates don't match it won't be possible to redeem the ticket. However if that validation is set as a warning the driver will be warned but is possible to redeem the ticket (either by moving it to the selected date or leaving the ticket in the original manifest's date).

If a ticket/pass/fallback code is scanned and the trip and station are not selected then the app will redirect the user to the select trip view so that the trip and the station can be selected before redeeming the ticket/pass/fallbackCode. This will always happen at the beginning of the scan session after login, immediately after the first ticket/pass/fallback code scan as no trip was selected before.

Code: Enter a four-character code which will be displayed on the resulting ticket. (Example WHCH for wheelchair)

You will see the manifest name, the departure time, the date for the manifest the current capacity, the maximum load and how many tickets have been redeemed in the manifest.

When a bundle is purchased, the client will always receive a ticket confirmation that will have all of the redeemable item codes on the pdf that arrives to the client email. The number of codes on the pdf depend on how the bundle is configured for sale.

• When configuring a “valid amount of uses”, the system counts the number of times a promo code is applied to the shopping cart, which is the same as the number of transactions where the promo was entered. This is separate from the number of tickets, and there could be more than one ticket per transaction.

The Transactions Report lets you access a great deal of useful information pertaining to the financial transactions that have been done through all of your sales channels, using any payment method. This also includes the use of redeemable items when creating a ticket.

A new customer is automatically created every time there is a unique combination of name and email at the time a customer purchases a ticket and it picks the information of the payment screen. The customer wont be the passenger (the person travelling) but the person actually paying for the tickets. In most cases this is the same person but it can change when a person is purchasing a ticket for another person or when there are more than one passengers in one transaction.

2- A Ticket is successfully scanned (the app stays in scanning mode).

JP parameters can be fare type, fare classes, product type, ticket selling periods, currency type, advance purchase windows, load factor, amenity group, shift zone, and even same-day round-trip ticket discounts.

The dashboard allows you to view a breakdown of your transactions, tickets, and journeys in addition to the tickets per channel. Similar to the previous iteration, you can view these quantities in a variety of date ranges: 12 months (annual), 12 weeks (quarter), 30 days (month), 7 days (week), today, and custom ranges. The bar graphs adapt to the selected duration - becoming more granular for shorter time frames i.e. will show by month for the annual selection and by day for the 30 day selection.

If you want the consumer to be able to change tickets or provide some kind of customer service, you may want to grant access to more information.

Estas opciones permitirán escanear tickets abiertos para el O&D inverso. El canje cruzado de productos debe estar habilitado.

Transactions may contain various tickets and other charges implied on a single transaction counting as 1.

Note You may delete the route as long as you have not created a ticket on a manifest by clicking on the remove sign in the far right.

During the purchase flow the customer will be asked to select an airline when purchasing tickets from or to an Airport station, and the terminal will be used to group the tickets in the manifest to provide more information to your drivers.

Notice the shopping cart icon in the image below - this will appear on the webpage after the user selects at least one ticket, and provides their name and e-mail. Users can click the cart to get a view of the list of purchased fares, and move onward to the payment webpage. Alternatively, customers can also click the 'Continue Shopping' button which will redirect them to the reservations webpage.

• Habilite la configuración desde aquí: administrador/inventario-de-ventas/configuración-de-operación. "Habilitar la asignación de secuencias de tickets manuales a los usuarios"

The same web sales cutoff rules that were set up for your product lines will apply for self service change, meaning that your customers will be affected by these cutoff times when attempting a change. If you set the web sales cutoff time to 1440 minutes (24 hours), your customers cannot change their ticket within 24 hours of their trip and cannot change a future ticket to a trip traveling in the next 24 hours.

The Segments information contains settings the information that will be used to add travel time and travel distances to the tickets. This information is used to generate schedules and to set the information in the ticket for the tickets report.

The Operation settings contains settings that affect different operational areas, how routes or schedules are create, manual tickets for users, etc.

Dentro del Informe de tickets, puede seleccionar entre una variedad de filtros para seleccionar los datos que le interesa ver. Como se muestra a continuación, algunas de las opciones de filtrado disponibles incluyen filtrado por producto, estado de pago, rango de fechas desde la compra, fecha del boleto o actualizaciones, y boletos que pertenecen a un determinado horario o ruta. Una vez que seleccione los datos que desea mostrar, haga clic en el botón "Aplicar filtros" para mostrar los datos.

If prices can't be added we will check in the fare tables for the point to point prices and for a Market price modifier and apply those modifiers to each of the individual tickets in the trip.

The redemptions report allows to view information related to any tickets bought using redeemable items through any of your sales channels. This includes products like ticket bundles and flex passes.

If a customer notification is set to be sent 24h before departure time of the trip, clients that book after this 24h mark wont receive the notification since the ticket was purchased after the system had already sent the notifications for that specific trip based on the configuration. By the time they booked there is no notification in the system configured to be sent out.

The Promos report allows to view information related to any tickets bought using promo discounts through any of your sales channels.

La Información de segmentos contiene configuraciones de la información que se utilizará para agregar el tiempo de viaje y las distancias de viaje a los boletos. Esta información se utiliza para generar horarios y configurar la información en el ticket para el informe de tickets.

First access the web sales window and select the service you want to apply the gift certificate to. In this example we will reserve a ticket. Enter the origin, destination, and type of fare. Select the desired trip. Enter the passenger's details and any additional services they require. Review the details of the trip and press the checkout button.

If you use different operating companies to operate specific routes and schedules and would like to identify them by official name and tax identification number on the ticket then this feature is for you.

The Special Requests report allows to view information related to any Special Services Requests (SSR) that were bought alongside a ticket. Usually, luggage fees or Insurance fees are included as a SSR.

The first one is the LOYALTY_POINTS_TO_ACCUMULATE. The value that you put in this column is the amount of points that will be accumulated with the configured action, either ticket purchase or redemption.

Fees are an extra charge that can be applied to cover administrative expenses in certain operations. For example, you can add fees per transaction, ticket change fees, or cancellation fees.

• Al configurar una “cantidad válida de usos”, el sistema cuenta la cantidad de veces que se aplica un código promocional al carrito de compras, que es la misma que la cantidad de transacciones en las que se ingresó la promoción. Esto es independiente de la cantidad de tickets, y podría haber más de un ticket por transacción.

Ways of accumulation: Use the drop down menu to identify whether the loyalty member will accumulate points upon Purchase of a ticket or Redemption of a ticket.

When logged into the back-office with a user (for example, your_user@betterez.com) that is simultaneously used as the email of the transaction (your_user@betterez.com), the user WILL NOT receive a confirmation email with the pdf ticket. The reason is that the system sees that the person logging in is the same customer completing the transaction. Since the person making the purchase has access to the back office, the system assumes that the user does not require the confirmation because he/she has access to the back-end of the system and will be able to find the transaction and ticket to print, if necessary.

Las tarifas de cancelación se aplican a TODAS las tarifas de transacción. Ejemplo: si una tarifa de cancelación está vinculada a un producto, se aplicará al ticket y a la tarifa de transacción de esa transacción. Si no está vinculada a un producto, no se aplicará al ticket de un producto diferente, pero se aplicará a la tarifa de transacción. Las tarifas de transacción no están vinculadas a los productos, por lo que todas las tarifas de cancelación de la cuenta se aplicarán a las tarifas de transacción.

Enter the open return price if the trip is purchased with ticket type 'openReturn' and you want the price will be assigned instead of the main 'price' field.

This report shows information about any refunds. This can include both cancellations and ticket changes. Since the system allows to have several policies for these operations, this report will show the details for each transaction and the total amount refunded after any fees are applied.

In any of the tabs you can select from a variety of filters to select the data that you are interested in seeing. As shown below, the filtering options available include filtering by Product, payment status, ticket creation date, or ticket update date. Once you select the data you would like to display, click on the "Apply Filters" button to display the data.

You can configure Print templates overrides to use different printers for different print templates configurations. This is useful when you have different printers for different types of tickets or documents.

Ticket

For example, a company may have an arrangement with the nearby soda factory offering their employees a 20% discount off the regular price of a ticket or, perhaps, a 15% discount to members of the local police force.

If the station you are trying to remove has tickets sold in it, it wont allow you to delete it. It will show a message "The schedule can't be updated, it has existing tickets associated with it"

Enter the name that will appear on the header of the printed ticket and confirmation emails. This is the name your account will be identified. If you are an agency, this name will also appear as the agency name in several reports.

Al hacer clic en el enlace del ticket, accederá al Portal de autoservicio en línea con parte de la información del ticket ya completada (si accede a la página del Cliente, deberá escribir esta información). Todo lo que queda es seleccionar la fecha futura a la que le gustaría cambiar.

Nota Puede eliminar la ruta siempre y cuando no haya creado un ticket en un manifiesto haciendo clic en el signo eliminar en el extremo derecho.

Changeable If checked, tickets purchased with this method of payment will be changeable.

The Search Tool is case sensitive. This specially applies when looking for customer names, since writing a name all in uppercase letters might be confused by the system as a Ticket or Transaction ID. In this case, the search won't be returning any results.

Once administrators or agents log into Betterez to purchase a ticket via the back end sales portal by using their login email in customer information field, they won't receive the purchase confirmation email as they can check and download it at any time in Betterez platform.

2- Un Ticket se escanea exitosamente (la aplicación permanece en modo de escaneo).

Cuando inicia sesión en el back-office con un usuario (por ejemplo, su_usuario@betterez.com) que se utiliza simultáneamente como el correo electrónico de la transacción (su-usuario@betterez.com), el usuario *NO *recibir un email de confirmación con el ticket en pdf. La razón es que el sistema ve que la persona que inicia sesión es el mismo cliente que completa la transacción. Dado que la persona que realiza la compra tiene acceso al back office, el sistema supone que el usuario no requiere la confirmación porque tiene acceso al backend del sistema y podrá encontrar la transacción y el ticket para imprimir. , si necesario.

When logged into the back-office with a user (for example, your_user@betterez.com) that is simultaneously used as the email of the transaction (your-user@betterez.com), the user WILL NOT receive a confirmation email with the pdf ticket. The reason is that the system sees that the person logging in is the same customer completing the transaction. Since the person making the purchase has access to the back office, the system assumes that the user does not require the confirmation because he/she has access to the back-end of the system and will be able to find the transaction and ticket to print, if necessary.

Note: The name of this amenity will be visible when the mouse cursor hovers over the icon in ticket selection (Shown later).

Once a RI is redeemed neither the RI nor the resulting ticket will be cancellable.

The Custom message for no found trips can be used by operators who want to show a message when customers try to book a ticket that is not available.

Mostrar en el ticket Si =true si desea que el mensaje se muestre en el ticket como Aviso al cliente.

Navegue hasta Ventas y seleccione el producto 10 Ticket Pass PTP.

Once you "Accept" the amount the payment will be confirmed, processed and Betterez will issue the ticket.

Cuando inicia sesión en el back-office con un usuario (por ejemplo, su_usuario@betterez.com) que se utiliza simultáneamente como el correo electrónico de la transacción (su_usuario@betterez.com), el usuario NO recibirá un correo electrónico de confirmación. con el billete en pdf. La razón es que el sistema ve que la persona que inicia sesión es el mismo cliente que completa la transacción. Dado que la persona que realiza la compra tiene acceso al back office, el sistema supone que el usuario no requiere la confirmación porque tiene acceso al backend del sistema y podrá encontrar la transacción y el ticket para imprimir. , si necesario.

The Ridership report allows to view the number of ticket redemptions per schedule in a specific time window. It was recently enhanced to show trips from the current day.

We have also made some improvements in the warnings and error dialogs adding context data for the driver. Now when a dialog pop ups to show an error or warning, we show the ticket number that the error/warning is related to.

También hemos realizado algunas mejoras en las advertencias y cuadros de diálogo de error agregando datos de contexto para el controlador. Ahora, cuando aparece un cuadro de diálogo para mostrar un error o advertencia, mostramos el número de ticket con el que está relacionado el error/advertencia.

Within the Betterez platform, operators have the ability to track sales activity at each station where they have a ticket booth using the shift feature.

This report shows information about any Parcels. This can include parcels in paid, waiting for payment, canceled and All status as well as ticket changes. Since the system allows to have several policies for these operations, this report will show the details of each parcel and the total amount of each of them.

If everything is right, the fare will be the price of the seat class and you will see the name of the seat class in the passenger detail, cart detail and on the ticket.

Estos son los términos y condiciones que aparecerán en la parte inferior del ticket en PDF.

• Pull up the PDF ticket for your parcel, and place the QR code in the barcode reader. Once the scanner verifies the scan, you'll hear a short 'ping' that confirms the package was scanned.

• Abra el ticket en PDF de su paquete y coloque el código QR en el lector de códigos de barras. Una vez que el escáner verifique el escaneo, escuchará un breve "ping" que confirma que el paquete fue escaneado.

• Manual TIcket

La herramienta de búsqueda distingue entre mayúsculas y minúsculas. Esto se aplica especialmente cuando se buscan nombres de clientes, ya que escribir un nombre todo en letras mayúsculas puede ser confundido por el sistema como un Ticket o ID de transacción. En este caso, la búsqueda no arrojará ningún resultado.

Once you "Accept" the amount the payment will be confirmed, processed and Betterez will issue the ticket.

• Importante: Los mismos O&D de un ticket deben estar disponibles en este nuevo cronograma para que puedas moverlo exitosamente.

• Scanned ticket information.

When purchasing a product from reservation (where the confirmation email has a link to change the ticket) or product that requires redeeming an item (such as bundle or flexpass), the link in the confirmation email will point to the first url that is available for that product. Even if it is available for All Domains or for several domains such as Domain 1 and Domain 2 it will always link to the Domain 1.

Loans is a payment feature that will allow you to provide "pay on delivery" or "collect" services to your customers. This is also often used for a pre-reservation flow for ticket sales.

• Adult ($10.00 which would be your base fare. Price of the ticket.)

Si hay algún error en la plantilla de impresión (y por alguna razón el sistema no logra acceder a la plantilla configurada por defecto), el sistema no va a poder imprimir el pdf solicitado (ticket, transacción, factura, etc...). Esto puede también ocacionar que el correo de confirmación no sea enviado, puesto que el sistema no pudo producir el pdf que debería llevar adjunto. Si encuentra que no está imprimiendo o que no se está enviando el correo de confirmación, asegúrese que la plantilla de impresión correspondiente no está generando un error. De ser así, por favor corríja la plantilla e intente imprimir o enviar el correo de confirmación nuevamente.

These terms and conditions will be printed in the ticket.

You can create similar links for any combination of origin & destination, ticket type, fare types, and even promo codes!

Los cambios realizados seran retroactivos para cualquier ticket expirado.

And Betterez will continue with the payment process and will issue the ticket

Si el usuario tiene habilitado el turno, deberá abrir un turno antes de realizar una venta, cambiar un ticket o realizar un reembolso.

Consulta también Imprimir estaciones en grupo como estaciones de embarque/desembarque en el ticket PDF.

This terms and conditions will be printed in the ticket

Auto redeem tickets for no check-in stations when closing check-in: If enabled, then all tickets will be automatically redeemed after the check in is closed.

Then you need to select the Product, Week, Route, Schedule and if you want to filter by label (if you use labels for tickets) or just all tickets.

Scrolling down within this view allows the user to click on different tabs to display historical transaction information as it pertains to actual transactions, unique tickets, refunds, redemptions, and loyalty points movements.

• /tickets/refunds

Any tickets booked should be moved or changed before disabling the route. The schedules related to this route will no longer appear in the 5DO, so it will be hard to detect pending tickets after disabling it.

Canjear boletos automáticamente para estaciones sin check-in al cerrar el check-in: Si está habilitado, entonces todos los tickets serán canjeados automáticamente luego de que el check in se haya cerrado.

You will need to provide a Company name for the agency; this name will be displayed in some reports and tickets, as well as the agencies list in the Agencies tab. Make sure this is a name that will be representative and will allow you to easily identify the agency.

En caso se requiera bloquear la opcion para realizar Unredeem a los tickets, se debe modificar el rol del usuario seleccionando solo las capacidades Create and Read de la ruta /tickets/redeem.

• Max Quantity: The number entered in this field will be the maxiumum number of tickets of this fare type that can be sold in one transaction.

In this section you will be able to do more specific configuration such as certain behaviour during the sales flow, custom message for no found trips, allowing the account to change tickets to lower fare, analytics and more.

By Clicking on any one of the squares, you can access the manifest in order to redeem or unredeem tickets, manually add capacity to a specific schedule, or learn about any specific SSRs related to a manifest.

Deberá proporcionar un Nombre de empresa para la agencia; este nombre se mostrará en algunos informes y tickets, así como en la lista de agencias en la pestaña Agencias. Asegúrese de que sea un nombre que sea representativo y le permita identificar fácilmente la agencia.

When continuing through the Betterez purchase flow and upon arriving to the Passenger details screen, the user will have the option to use the Copy information button to copy down the information of the first passenger to the rest of the passengers with tickets in the transaction.

Se corrigieron errores en las ventanas emergentes al escanear tickets y tenemos varias advertencias debido a diferentes validaciones.

The Betterez Reservation and Ticketing Management Platform now allows you to sell and display all of your products in different currencies. Once this feature is enabled in your account from the back-end, you can begin the configuration of our Multicurrency Solution in your account.

Refundable and Changeable If checked, tickets purchased with this method of payment will be refundabled or changeable.

Tickets that have been bought with a Gift Certificate, partial or full, can be cancellable, but not refundable. It means the value of the gift certificate is lost and cannot be used again.

Changeable If checked, tickets purchased with this method of payment will be changeable.

Refundable and Changeable If checked, tickets purchased with this method of payment will be refundabled or changeable.

Tenga en cuenta que los números de transacción se refieren a una transacción financiera, a la que se pueden asociar varios tickets. Si un pasajero compró 3 boletos y los pagó todos a la vez, se creará 1 número de transacción y 3 números de boleto.

Refundable and Changeable If checked, tickets purchased with this method of payment will be refundabled or changeable.

Refundable and Changeable If checked, tickets purchased with this method of payment will be refundabled or changeable.

Refundable and Changeable If checked, tickets purchased with this method of payment will be refundabled or changeable.

Refundable and Changeable If checked, tickets purchased with this method of payment will be refundabled or changeable.

Refundable and Changeable If checked, tickets purchased with this method of payment will be refundabled or changeable.

In the example, we put a 5% discount on tickets from San Jose to Quepos. In this example, the price was set at $20 and therefore, the price returned should be $20 - $1 = $19.

Save extra user input - If you check this box, the system will automatically save the information entered in the Validation box. You can access this information later through the Tickets Report, in the Extra Field, as shown below.

Guardar entrada adicional del usuario: si marca esta casilla, el sistema guardará automáticamente la información ingresada en el cuadro Validación. Puede acceder a esta información más adelante a través del Informe de Tickets, en el Campo Extra, como se muestra a continuación.

Refundable and Changeable If checked, tickets purchased with this method of payment will be refundabled or changeable.

Refundable and Changeable If checked, tickets purchased with this method of payment will be refundabled or changeable.

Refundable and Changeable If checked, tickets purchased with this method of payment will be refundabled or changeable.

Refundable and Changeable If checked, tickets purchased with this method of payment will be refundabled or changeable.

This is useful when you have different printers for different types of tickets or documents.

Refundable and Changeable If checked, tickets purchased with this method of payment will be refundabled or changeable.

• The information from Dynamic forms can be printed in tickets or receipts by programming the printing templates accordingly.

Refundable and Changeable If checked, tickets purchased with this method of payment will be refundabled or changeable.

• ReferenceId: the transactionId related to the operation. You can paste it in the URL to be taken to the transaction. https://yourURL.betterez.com/tickets/transactions/(yourtransactionId)

• La información de los formularios dinámicos puede ser impresa en tickets o recibos programando las plantillas de impresión en consecuencia.

Refundable and Changeable If checked, tickets purchased with this method of payment will be refundabled or changeable.

• ReferenceId: el ID de transacción relacionado con la operación. Puedes pegarlo en la URL para acceder a la transacción. https://yourURL.betterez.com/tickets/transactions/(yourtransactionId)

Refundable and Changeable If checked, tickets purchased with this method of payment will be refundabled or changeable.

Name: The name of the tax (this will be printed in tickets, transactions and shopping cart details as well as some other reports). You can set taxes with same name and overlapped periods as long as they differ in "country", "province" or "is border" field.

Refundable and Changeable If checked, tickets purchased with this method of payment will be refundabled or changeable.

Refundable and Changeable If checked, tickets purchased with this method of payment will be refundabled or changeable.

• Crear/modificar tickets en fechas pasadas (solo back-end) permite a los usuarios back-end crear/modificar tickets vencidos. Esta configuración anula la configuración de corte del producto

Tenga en cuenta también que el boleto o transacción mantendrá las propiedades que le fueron asignadas al momento de la compra. Cambiar la configuración de un determinado parámetro en su cuenta no actualizará los tickets antiguos.

Refundable and Changeable If checked, tickets purchased with this method of payment will be refundabled or changeable.

• Mensaje total de tickets descargados cuando hay una descarga para múltiples productos. modo offline

Refundable and Changeable If checked, tickets purchased with this method of payment will be refundabled or changeable.

Once in use, seatmaps can't be changed or modified. They need to be copied into a new version. This can be done in each manifest. Alternatively if it is meant to be a long term change, you can create new schedules with the new seatmaps, move the tickets from the old schedules to the new ones and expire the old schedules with the old seatmaps.

Refundable and Changeable If checked, tickets purchased with this method of payment will be refundabled or changeable.

Changeable If checked, tickets purchased with this method of payment will be changeable.

Changeable If checked, tickets purchased with this method of payment will be changeable.

Changeable If checked, tickets purchased with this method of payment will be changeable.

Once in use, seatmaps can't be changed or modified. They need to be copied into a new version. This can be done in each manifest. Alternatively if it is meant to be a long term change, you can create new schedules with the new seatmaps, move the tickets from the old schedules to the new ones and expire the old schedules with the old seatmaps.

Refundable and Changeable If checked, tickets purchased with this method of payment will be refundabled or changeable.

Los términos y condiciones específicos de su(s) línea(s) de productos se pueden configurar a nivel de producto. Estos se imprimirán en sus tickets. Puede acceder al siguiente enlace para obtener más información o para configurar Términos y condiciones específicos del producto.

• Tickets por manifiesto: Por rango de tickets por manifiesto.