Back

41 results for "route"

Routes

In order to create a route, you must have first create some stations that you want to use as the stops in your route. For Betterez, a Route is any collection of stations that flow in the same direction. With that definition in mind, in order to sell a round trip, you must create and opposite route, or using that same collection of stations, have them flow in the opposite direction.

routecreate-routenew-routeadd-routedisable-route

Cross Border Taxation

Once Cross Border Taxation is enable in the account each route will have a Cross Border Taxation distance Table. In each space you will have to enter the distance between stations and this distance will be used for prorating the amount of tax applied to the journey using the different tax rates configured (normal vs. border rates). You can also upload the distances by downloading the csv template and uploading it with the values.

currencytaxespricinglanguagelocalizationcrossbordertaxtaxation

Optional admin configuration

It is not uncommon for an operator to offer a journey with one or more connections on route to the final destination. This is done by connecting different schedules using specified stations as connecting hubs. Before connections can be enabled in an account it is necessary to ensure that the following steps are completed.

paymentadmin paymentstaxesholidayfeesspecial requestsconnectionsamenitiesnotificationsagenciesvouchersgift certificatesoperation messagesoperating companypromotionsproduct lines

Flexpass

The Flexpass product must also be associated to the different available routes in order to access the different schedules offered and redeemed for the different origin and destination combinations using the pass. Click on the link if you need a reminder of how to associate a route to a product.

monthly passdaily passpass productflexpassmulti-pass

Operating companies

If you use different operating companies to operate specific routes and schedules and would like to identify them by official name and tax identification number on the ticket then this feature is for you.

operatoroperating-company

Schedule assigning amenity group

Navigate to Admin > Sales inventory > Routes and select the route that contains the schedule to which you would like to associate an amenity group.

Using promo codes

  • Our promo code setup is designed to respect the lowest hierarchy rule (i.e. Product -> Type -> Route) first within the list of constraints. For example: if a customer configures the promo to be of type 'Roundtrip', but also to apply for a specific route, then the discount will only apply to the leg of the journey that is within the designated route (when choosing a round-trip transaction) rather than applying to both legs. This is because the return leg is part of a different route, and therefore a new promo rule needs to be created to discount both legs.
promospromopromotionsdiscount

Products - reservations

The point to point schema works adding a price triangle in each route. You will be able to enter prices for the O & D combinations in each route. Connecting trips (if connections are enable for your account), will be calculated as the sum of each individual price as defined in each of the triangles of the routes.

productsreservationsjourney-pricingopen-return

Connections

The service uses the routes and schedules that have been configured, as well as the origin, destination, and date of travel requested, to build a traffic simulation that simulates the movements of all of your vehicles over multiple days. All routes/schedules need to belong to the same product.

tripssearchconnections

Stations and locations

Disabled The station will not be available to create new routes, but the station will still show up in all combo boxes, inclusive for trip searches. However, a disabled station will not appear as an option to open a shift or to enable a trusted machine.

stationstationslocations

Seat Class

If you have not configured the seat class correctly, you will not be able to select it. In this case there is no fare table with a seat class "Economy". To solve this, you must create a fare table or a journey price for this route with the corresponding seat class.

seatclassseatclasses

Parcel fare type

  • For oversize packages, you can create another fare class. Follow the steps above except, when it comes to entering maximum dimensions, increase the weight limit and under 'Adjustment Type' drop-down list, choose '% percentage', '$ dollar' or 'override price', and enter the appropriate values. See an example below where 'override price' is selected. Note that for the '% percentage' option, the system will pull the route price from the appropriate zone table, and apply the overrage % to it.

Tickets report

Within the Tickets Report, you can select from a variety of filters to select the data that you are interesting in seeing. As shown below, some of the filtering options available include filtering by product, payment status, date range from purchase, ticket date, or updates, and tickets belonging to a certain schedule or route. Once you select the data you would like to display, click on the "Apply Filters" button to display the data.

ticketsreports

Products - parcels

The distance by google maps schema works using the lat and long of the postal code for the origin and destination stations and utilizes the routing API for Google maps to find the most "efficient" route given two points. It depends on Google maps being able to route a vehicle between those two points. In some cases the postal code Latitude and Longitude needs to be updated to satisfy routing inconsistencies by Google maps.

parcels

Account preferences

Once cross border taxation is enable in the account each route will have a Cross Border Taxation distance Table. In each space you will have to enter the distance between stations and this distance will be used for prorating the amount of tax applied to the journey using the different tax rates configured (normal vs. border rates). You can also upload the distances by downloading the csv template and uploading it with the values.

currencytaxespricinglanguagelocalization

Seatmaps

The last step is to assign the new inventory item and seat map to the schedule. To do this, navegate to Admin -> Sales inventory -> Routes, and select the route and schedule and from there you can assign the seatmap to the schedule.

seatmapseatsseatfeesseatmaps

Seatmaps with new design

The last step is to assign the new inventory item and seat map to the schedule. To do this, navegate to Admin -> Sales inventory -> Routes, and select the route and schedule and from there you can assign the seatmap to the schedule.

seatmapseatsseatfeesseatmaps

Bulk Redeem

It is possible to do bulk redeem for active product lines and routes that are enabled, even if the schedule is expired.

Scanner account settings

With this option if we have a ticket from A to D in a route that is A-B-C-D and the passenger boards in B or C then the redemption will be valid.

scanning

Products - flexpass

Networkwide flexpasses need to be selected in the Product Lines section of the Routes. It also needs to have a fare table defined under Routes and Schedules although its price will be determined and pulled from this configuration.

flexpassflex-pass

Filter trips

If you edit an existing station's name, the change will flow through to all the Routes, Schedules, and Fares already set up. Editing a Station name will also reset the Filtered Trips. This means that all Filtered Trips will show up both in the Backoffice and Web Sales, which is why we recommend not changing a Station name after trips have been filtered out.

Network / Agencies

When you log in to your new agency account for the first time, the opening page will say "New Shift" and direct you to select a location. The drop down menu will be empty and you will see a yellow warning banner telling you to create a station. You will need to create a station in the agency account which will only be used as the location for the shift of the agency and is not related to your products or routes in any way.

networkagenciesOTA