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Bundle redeemable item

When a bundle is purchased, the client will always receive a ticket confirmation that will have all of the redeemable item codes on the pdf that arrives to the client email. The number of codes on the pdf depend on how the bundle is configured for sale.

Paid in item by % of ticket price

What we need now is to have an item associate to that paid in product. If we go to Admin -> Items and edit one of them, we'll notice the Type field will show the different options of Paid in products. We need to choose one of them. But that's not the only setting required, since we need to choose Percentage as the Item value type. When the item type is Percentage, we are forced to relate the item to a Reservation product in order to get it working along the simplified sales flow. Reservation products will be listed under Product field:

paid inpercentage

Producto pagado (Paid in item) con porcentaje del precio del ticket

A continuación vamos a necesitar un item asociado al producto pagado que seteamos previamente. Si nos dirigmios a Admin -> Items y editamos uno de ellos, podremos ver que el campo Tipo mostrará las diferentes opciones posibles que hemos creado para los productos pagados, por lo que debemos elegir una de ellas. Sin embargo, ese no es el único seteo que necesitamos, ya que además tendremos que asegurarnos de elegir la opción Porcentaje del campo Tipo de valor. A consecuencia de este seteo estaremos forzados a asociar el item a un producto de tipo Reservación para que quede listo para ser utilizado en el flujo simplificado de ventas. Los productos de tipo Reservación estarán listados en el campo Producto:

producto pagadoporcentaje

Items report

The Items report allows to view information related to any paid-in or paid-out transactions that were done through any of your sales channels.

itemsreports

Refunds

Click on the message to confirm the selected items for refunds.

Refunds

Reconciliation formula

For majority of the tickets sold, the work flow is straight forward: A ticket is generated when a transaction is successful. Paid transaction total equals paid ticket amount. Similarly when a gift certificate or a paid in item is created, a paid transaction is generated, and the transaction total equals to the amount paid for the gift certificate.

reconciliation

Creating Vehicles

ONLY associate one seatmap per inventory item. If you don't have a Seat Map already made, you may select 'New Seat Map' to create one. NOTE: The capacity of the inventory item must match number of seats on the seat map.

InventoryVehiclesBuses

Shift

They can also open a shift going to the My shift menu item.

shifts

Sales Flow

Open return reservations, are a variation of the product that allow the departure part of a trip to be a firm reservation (with a given day and trip) and the return portion of it is a redeemable item that can be converted in a proper reservation at a later day.

salesflowreservationspricing

Custom fields

  • List: Will appear as a drop-down menu and prompt users to select one of the added sub-categaories. For lists you can add sub-categories by typing the list item and then **clicking the "plus" button**.
custom-fieldscustomfields

Search box

If there is only one result, the details page for the searched item will appear directly. Otherwise, you will be directed to a list of options.

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Flexpass

After selecting the Monthly Pass PTP product, you will be directed to select your origin and direction, month for which the pass is valid, and fare type. The main difference from the backoffice and websale flow is the skin and the Reedem an item Item Id box is conveniently located on the top rather than on the bottom as it is in the backoffice flow.

monthly passdaily passpass productflexpassmulti-pass

Domains

When purchasing a product from reservation (where the confirmation email has a link to change the ticket) or product that requires redeeming an item (such as bundle or flexpass), the link in the confirmation email will point to the first url that is available for that product. Even if it is available for All Domains or for several domains such as Domain 1 and Domain 2 it will always link to the Domain 1.

accountcustomwebsalesdomainssubdomainsproductspayments

Products - parcels

The Parcel family of products, allows you to create product lines that are used to sell parcels. Parcels can be any type of item that users want to ship from one place to another.

parcels

Shopping cart

To add items to your shopping cart, you can select the "Continue Shopping" button in the checkout screen, which will redirect you to your product line selection screen. The shopping cart icon will update with your previously selected trip and you can continue shopping for other trips.

Shopping cart

Multicurrency solution

When considering the multicurrency solution as a module that can be added to an account, it is important to consider the following items:

Transaction report

The Transactions Report lets you access a great deal of useful information pertaining to the financial transactions that have been done through all of your sales channels, using any payment method. This also includes the use of redeemable items when creating a ticket.

transactionsreports

Seat Class

IMPORTANT: In the case of redeemable items, open return and flexpass, the seat class will not be applied even though a seat has a fee configured.

seatclassseat

Seat Fees

IMPORTANT: In the case of redeemable items, open return and flexpass, the seat fee will not be applied even though a seat has a fee configured.

seatfeesseatfeesfee

Taxes

Value(%): The tax rate percentage, this will be used to calculated the taxes for all taxable items/prices/. It should be a value between 0 and 100.

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Stations and locations

You can add to station a cost center and associate the station with an operating company. This information will be copied into the shift created in that station and linked to all items sold in that station with an open shift.

stationstationslocations