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55 results for "red"

Red / Agencias

Si desea que las agencias puedan cambiar boletos o brindar algún tipo de servicio al cliente, es posible que desee otorgar acceso a más información. Marque Acceder a datos de la red para proporcionar al vendedor de la red acceso a:

redagencias

Reembolsos

La opción prorrateo está seleccionada de forma predeterminada, por lo que el mismo pago utilizado para la compra se utiliza para el reembolso.

Reembolsos

Productos - flexpass

Tipo de precio: Usando el menú desplegable, el producto puede asociarse a punto a punto o a toda la red. Si se selecciona toda la red, aparecerá un campo para ingresar un precio para el producto.

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Pase flexible

Las mismas diferencias en el flujo de compras demostradas en los canales de ventas backoffice se presentarán en el flujo de ventas de ventas web en lo que respecta a precios punto a punto (capacidad de seleccionar origen y destino) y precios en toda la red (seleccione fechas solo sin requisito). para seleccionar origen o destino).

pase mensualpase diarioproducto de pasepase flexiblepase múltiple

Usuarios

para las cuentas de su agencia de red, también recomendamos mantener un usuario administrador para administrar los otros usuarios agentes. No es posible editar o crear usuarios de agencias de red desde su cuenta Backend.

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Service types

If you see an error as below when trying to save the service type, check that all required fields are completed. Pay special attention to the name field in all the available language tabs.

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Parcel scanning

  • Next, go to the Betterez app, and log in with your account credentials. You'll see a barcode reader like the image shown below, with a red line through the middle.

Pricing - zone prices

the values should be entered in grams 'gr' for weight and millimeters 'mm' for volume. Regardless of the units used during purchase all weights will be converted to grams and all volumes will be converted to millimeters to match the correct price in the zone.

pricingzone pricingparcels

Operation messages create

The use of the operation messages feature will help communicate service disruptions/cancellations in a particular area to customers (via websales) and back-office users alike purchasing a reservation product or redeeming a flex-pass for a reservation.

Se crean mensajes de operación

Advertencia Si = verdadero, el mensaje de operación aparecerá como una advertencia (en color naranja), pero aún permitirá al cliente continuar con la compra. Si se selecciona la advertencia y una estación no está asociada a la advertencia, el mensaje de advertencia se aplicará a todas las estaciones en toda la red.

Enlaces profundos

Entonces, si un operador llamado "Red Sox Express" quiere dirigir a los usuarios de Nueva York a Boston en el Beantown Shuttle, de ida el día de Año Nuevo, entonces el mapa debería verse así:

enlace profundoenlace

Websales

You can display predefined social network icons for facebook and twitter checking the Display social share icons checkbox.

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Using the scanner app

In case the user needs to select trips that started the day before, it can be configured under admin/scanning in back-office (scanner version 5.12.1 or greater is needed).

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Products - parcels

When this configuration is enabled the system will calculate the volumetric weight (i.e. width multiplied by height, multiplied by lenght in centimeters, divided by the volumetric factor) and compare it with the declared weight of the parcel, then it will use the greater of those weights to find a proper price according the zone pricing configuration

parcels

Pricing - market pricing

Loyalty points are assigned at the leg level and added up for the whole trip. Loyalty points to accumulate are always added and if a segment doesn't have points it will be assigned a value of zero, so a customer will receive a total of points only for the legs that credited points once the whole trip is redeemed.

pricingmarket pricingreservationsmodifiers

Other Redemptions

First access the web sales window and select the service you want to apply the gift certificate to. In this example we will reserve a ticket. Enter the origin, destination, and type of fare. Select the desired trip. Enter the passenger's details and any additional services they require. Review the details of the trip and press the checkout button.

gift-certificategift-certificatesvouchervoucher-paywebsalespayments

Payment Providers: Square

If the currency configured in Betterez is different than the currency configured in Square the payment will not be processed. you need to make sure both systems are configured to use the same currency before processing payments.

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Payments online

Note: online payment only supports credit cards, debit card payments are only supported in person.

Scanner app changelog 5.x.x

So for example if the date validation is set as a error, when the dates don't match it won't be possible to redeem the ticket. However if that validation is set as a warning the driver will be warned but is possible to redeem the ticket (either by moving it to the selected date or leaving the ticket in the original manifest's date).

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Sales Flow

Open return reservations, are a variation of the product that allow the departure part of a trip to be a firm reservation (with a given day and trip) and the return portion of it is a redeemable item that can be converted in a proper reservation at a later day.

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