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40 results for "status"

Payments report

Once in the Payments report page, you will see there are a variety of filters to select the data that you are interested in seeing. As shown below, the filtering options available include filtering by Payment type, shift location, creation date, transaction date, payment status, and transaction status. It's important to notice that the creation date is recorded when the transaction is registered in the system, while the transaction date shows the timestamp of when the payment passed and was recorded as success. Once you select the data you would like to display, click on the "Apply Filters" button to display the data.

paymentsreportsAVSonline-payments

Transaction report

Once in the Transactions report page, you can filter the data by payment type, agency, transaction date, Auth code, Status, or Shift location. Once you select the data you would like to display, click on the "Apply Filters" button to display the data.

transactionsreports

Parcel scanning work flow

The logistics tracking system that provides visibility of parcels as they move through the delivery process. From receiving the parcel through final delivery, this system lets you visualize the statuses at every step.

Parcel report

This report shows information about any Parcels. This can include parcels in paid, waiting for payment, canceled and All status as well as ticket changes. Since the system allows to have several policies for these operations, this report will show the details of each parcel and the total amount of each of them.

parcelreports

Integrations: GOAL

  • Send information on manifest status changes: If Yes we'll send manifest's information required by GOAL when some change in the status happened
GOALintegrations

Print templates

One important property displayed in this list is the Status of the template, if the template status is Draft that template will not be used even if it's relevance is higher than other templates. The Status needs to be Published to be able to use it. You can edit the status in the templates editor.

printingprint templatesprinters

Payment Providers: Default Referenced payment methods

In all cases, the general mechanic behind each payment type involves interaction with an external service where a unique reference number is obtained. These payment types are asynchronous as it is the extermal system who will update the status of the payment before processing the reservation based on the unique reference number. There are 3 status that can be returned by the external service:

paymentsprovidersreferencedpay_me_laterpay_near_meivrpinpad

Parcel scans report

Once on the Parcels report page, you will see that there are a variety of filters to select the data you are interested in viewing. As shown below, the filtering options available include filtering by Scanned From and to, Roles, User, Agency, Parcel status, Product, Scan Status, From and To. Once you have selected the data you wish to view, click the "Apply Filters" button to display the data.

parcel scansreports

Payments online refunds

There are two guides below: One to set up the refundable status of the payment (only needs to be done once), and the actual process to cancel a ticket.

Shifts report

Once in the Shifts report page, you will see there are a variety of filters to select the data that you are interested in seeing. As shown below, the filtering options available include filtering by Shift status, Location, Open date, Close date, User, or Variance (to find any unbalanced shifts). Once you select the data you would like to display, click on the "Apply Filters" button to display the data.

shiftreports

Items report

Once in the Items report page, you will see there are a variety of filters to select the data that you are interested in seeing. As shown below, some of the filtering options available include filtering by Item type (paid-in/paid-out), Shift Location, payment status and date range from purchase or Manifest date. Once you select the data you would like to display, click on the "Apply Filters" button to display the data.

itemsreports

Promotions report

Once in the Promos report page, you will see there are a variety of filters to select the data that you are interested in seeing. As shown below, the filtering options available include filtering by Product, Promo name, ticket date, creation date, payment status, and whether it has been redeemed already. Once you select the data you would like to display, click on the "Apply Filters" button to display the data.

promospromotionsreports

Overrides report

In any of the tabs you can select from a variety of filters to select the data that you are interested in seeing. As shown below, the filtering options available include filtering by Product, payment status, ticket creation date, or ticket update date. Once you select the data you would like to display, click on the "Apply Filters" button to display the data.

overridereports

Parcel scanning

  • Alternatively, if you go to Intelligence -> Parcel Scans, you can filter by date/time, agency, product and status, to see every instance of when the parcel was scanned.

Tickets report

Within the Tickets Report, you can select from a variety of filters to select the data that you are interesting in seeing. As shown below, some of the filtering options available include filtering by product, payment status, date range from purchase, ticket date, or updates, and tickets belonging to a certain schedule or route. Once you select the data you would like to display, click on the "Apply Filters" button to display the data.

ticketsreports

Payment Providers: Referenced payment, Pinpad method

Wait for payment completion Indicates whether Betterez waits for the payment provider to complete the payment or marks the transaction with Waiting For Payment status. **NOTE: This referenced payment type will need to conclude while the customer is still on the phone and the **Wait for payment completion** checkbox comes checked by default. While waiting for the payment to complete, a progress meter showing the transactions progress will appear.

paymentsprovidersreferencedpinpad

Payment Providers: Referenced payment, IVR method

Wait for payment completion Indicates whether Betterez waits for the payment provider to complete the payment or marks the transaction with Waiting For Payment status. **NOTE: This referenced payment type will need to conclude while the customer is still on the phone and the **Wait for payment completion** checkbox comes checked by default. While waiting for the payment to complete, a progress meter showing the transactions progress will appear.

paymentsprovidersreferencedivr