Navigate to admin>network to configure your own account's network configuration, or to manage the agencies partnered with your account. By definition, a network agency is a secondary -but independent- account with limited access to your inventory.

Note: Refund to voucher is only available for main backoffice, but not for network agencies

To assign a credit to each agency, go to Admin > Network > Agencies, then go to the desired agency's configuration and update the credit here. Increasing or decreasing the credit limit will update the current credit.

You can set your print templates in the main accound and assign them to your agencies for them to use. Or in order words give the access (like you do with products, fares, etc...) to the print template you want them to use.

This is for locations, stations also consider as internal agencies and it is not to be confused with Network Agency. This feature does not allow you to close the shifts of a network agency.

If you intend on using agencies to sell your product, you will have to set yourself up as on operator.

• Transactions in network agencies will also be subject to fees created in the main operator account.

Documentation to create/update agencies.

• Avoid duplicate passengers name. This feature prevents passengers from being registered using the same name. This configuration applies not only to the main account but also to all associated agencies. The settings defined at the main account level take precedence and will be enforced across agencies, even if the option is deactivated at the agency level.

Agencies may not see the Company fields and searching for companies may be disabled depending on how the agency have been setup by the provider.

Tickets purchased through agencies successfully trigger confirmation emails, a test using the Demo Peru agency confirmed that the confirmation email was sent correctly. Additionally, for BB, some test with SMB accounts and NE clients showed that no issue with confirmation for this channel exists.

The Payments report allows to view information related to any transactions done through any of your sales channels. The way the information is displayed makes it easier to identify any group of transactions that may have some issue with the payments, or get information by shift location to be able to evaluate specific agencies.

Use receipt fields from the products providers If checked, the transaction header and footer printed will be the ones defined in the product providers account (this is relevant for agencies or accounts that can sell products from other accounts).

The move feature is only available for the Main Backend account, it is not enabled for Network Agencies.

Terminals can only be configured in your main operator account. Network agencies can use terminals from the list you have created in the main operator account.

this wont apply to agencies, only to the main account. This would need to be configured within each agency if requiered.