In the seatmap list you can delete existing seatmaps clicking the red X (if the seatmap is not in use).

To get this option available we need to have a "seatmapsNewDesign" flag turned ON under preferences in "accounts" collection. If not we'll be redirected to the old version

To setup live seatmaps, we first need to update the hold period a customer will have on their purchase window selection that will prevent other users from booking the same seat.

The right side of the overview is a bit different depending on the use of seatmaps and/or vehicle assignment.

If you want to change seatmaps or capacity, you need to do this kind of operation: expire + create a new schedule.

Allow to assign a vehicle without a seatmap to a manifest. This feature if enable will allow to assign a vehicle to a manifest without a seatmap. Notice that this will only work if the manifest doesn't already has a seatmap assigned, if so, even with this feature enable you will not be able to change the manifest to stop using seatmaps.

Use Case: For trips with seatmaps that have multiple seat classes (ex: VIP seats, and standard seats), operators may want to only sell the "VIP" seats for longer distance trips only to maximize revenue. In this case, create two fare tables, one for VIP where O&D prices are set to only long distance combinations, and another fare table for standard seats with all O&D combinations. Passengers will not be able to book the VIP class seats for the short haul trips that were not priced in the VIP fare table.

Betterez Support Article

Seatmaps has to be set up correctly

• Added support for the new version of seatmaps.

In order to apply the prices to the seats you must configure their price in a fare table and assign the seat class to the seats in seatmaps.

In the case the manifest uses seatmaps, the first available seat will be assigned to the ticket and showed in the scanner app.

Please note this is still in beta version and also requires all Seatmaps to be updated to the latest version. Not recommended to use without checking with Betterez support.

In case seatmaps and seat classes have been configured in the sales process, the modifiers will have the same behavior for each of the configured prices.

• Fixed broken pop up window with ticket info for schedules without seatmaps

Para tener esta opción disponible, se necesita tener el flag "seatmapsNewDesign" encendido en el objeto preferences de la cuenta correspondiente en la colección "accounts". Si no se encuentra disponible se nos direccionará a la versión anterior