To setup live seatmaps, we first need to update the hold period a customer will have on their purchase window selection that will prevent other users from booking the same seat.

To create a Seat map navigate to Admin > Sales operations -> Seatmap

To create a new version Seatmap navigate to Admin > Sales operations -> Seatmap

The right side of the overview is a bit different depending on the use of seatmaps and/or vehicle assignment.

Vehicles can be assigned to schedules and manifest. Each vehicle can also be associated to a seatmap.

Allow to assign a vehicle without a seatmap to a manifest. This feature if enable will allow to assign a vehicle to a manifest without a seatmap. Notice that this will only work if the manifest doesn't already has a seatmap assigned, if so, even with this feature enable you will not be able to change the manifest to stop using seatmaps.

Vehicle: Assign a vehicle item. To be able to assign vehicles the vehicles need to have been previously created and the user will need read access to the permission "/operations/manifests/changeseatmap".

Early seat selection affects where the seatmap is shown for schedules that use seatmap. When this checkbox is checked you will see the seatmap besides the trip results. If left unchecked the seatmap(s) will shown when entering the passengers details.

If a seat fee is disabled then it will not be displayed in the seatmap as a valid fee to associate to a given seat but a disabled fee that is already associated to a particular seat can be used and applied during the purchase flow.

Early seat selection affects where the seatmap is shown for schedules that use seatmap. When this checkbox is checked you will see the seatmap besides the trip results. If left unchecked the seatmap(s) will shown when entering the passengers details.

If the trip has a seatmap, an available seat will be automatically assigned to the passenger and informed to the driver.

Para tener esta opción disponible, se necesita tener el flag "seatmapsNewDesign" encendido en el objeto preferences de la cuenta correspondiente en la colección "accounts". Si no se encuentra disponible se nos direccionará a la versión anterior

• Added support for the new version of seatmaps.

In order to apply the prices to the seats you must configure their price in a fare table and assign the seat class to the seats in seatmaps.

Early seat selection: Checking this box will move the seatmap and seat selection earlier in the sales flow to the trip results screen.

In the case the manifest uses seatmaps, the first available seat will be assigned to the ticket and showed in the scanner app.

Seatmaps has to be set up correctly

Seatmaps debe estar configurado correctamente

Please note this is still in beta version and also requires all Seatmaps to be updated to the latest version. Not recommended to use without checking with Betterez support.

Currently selling for a trip with seatmaps is not supported