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Time Zones

To configure the account's time zone, follow this path: Admin > Account > Time and Date

Additionally, the option Allow schedules to have different time zones enables schedules to be based on a time zone that is either the same as or different from the account's time zone.

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Pricing - parcel zones

You will enter prices one line at a time with a weight and distance range. When searching for prices the algorithm will try to match a record here based on the total weight of all parcels of the same fare type in a shipment and the distance between origin and destination.

Navigate to admin>pricing>parcel zones.

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Schedules

Time: Enter the schedule departure time in 24 hour clock, ex. 18:30 or 02:25. The times are based by default on the account's time zone, but they may also be set according to the time zone of the first station in the itinerary.

Time Zones: Select the time zone on which the schedule will be based. The first option, "Use account time zone," bases the schedule on the time zone configured in the account, while the second option, "Use time zone of first station," applies the time zone of the first station in the itinerary.

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Journey Pricing: Create and Update rules

The Advance purchase from and Advance purchase to fields are used to define the time window in which ticket purchases are allowed before a trip's departure. These settings ensure that tickets can only be bought within a specific range of hours before the scheduled departure time.

Enter the shift zones, sales channels and shift locations targeted by this rule.

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Stations and locations

Timezone: Using the drop down menu, select the appropriate timezone in which the station is found. by default, a newly created station will inherit the timezone of the main account.

If you have stations in different timezones, you can adjust the timezone for that particular station so it accurately reflects the local time in that station.

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Payment Providers: Default Referenced payment methods

The next configuration set the expiration time of referenced payments.
By default, and if these parameters are not set, a payment will expire at trip departure time and if it has not a trip departure time the payment will expire after 12 hours.
Sale using this kind of providers after trip departure time could have an unexpected behaviour. If you need sale after trip departure please consider set a maximum waiting time.

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Changing a ticket

Expired tickets should not be changed unless the cutoff time established is negative. Cutoffs time can be managed from the product line properties (Cutoffs)

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Printing

  • You will get a warning that comes up from QZ.IO - select "Remember this decision" and click "Allow". This will avoid having the message come up every time you print.
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