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18 results for "travel time"

Segments information

The Segments information contains settings the information that will be used to add travel time and travel distances to the tickets. This information is used to generate schedules and to set the information in the ticket for the tickets report.

The Segments information contains settings the information that will be used to add travel time and travel distances to the tickets. This information is used to generate schedules and to set the information in the ticket for the tickets report.

segmentsdistancestravel time

Products - reservations

To speed up the selling process you could check Select the first available trip (back office). When this is selected the trip selectoin screen will be skipped and the system will pick the first available trip for each day of travel automatically. Although this feature is incompatible with the early seat selection feature.

You can manage what trips will be shown to the customer based on the time of purchase and the times of the trips.

productsreservationsjourney-pricingopen-return

Connections

The passenger selects an origin, destination, number of fares, and date of travel.

Next, the service will look at all of the possible trip departure and arrival times, and eliminate trips that are not desirable.

tripssearchconnections

Products families

  • Create a convenient and economical way for passengers to travel on certain origins and destinations with a pass that con be configured for specific periods of time. Passes can be scanned directly on the trip or redeemed before hand for a reservation.
  • Bundle multi-trip booklets that can be sold at a discount and redeemed by the passenger at a later time for a proper reservation.
products families

Optional admin configuration

  • Purchase Period (valid purchases within a range of dates)- Travel Start Date (range of dates)- Travel End Date (range of dates)- Valid Time Range (range of hours)

As we continue the initial configuration of your account, there may be some holidays to identify during which time you have abnormal or enhanced service schedules or cease operations altogether. In this case, you will need to identify these holidays.

paymentadmin paymentstaxesholidayfeesspecial requestsconnectionsamenitiesnotificationsagenciesvouchersgift certificatesoperation messagesoperating companypromotionsproduct lines

Schedules

Time: Enter the schedule departure time in 24 hour clock, ex. 18:30 or 02:25. All schedule times will be based on the account time zone and not the station time zone. Schedule times need to be offset considering the difference between the account timezone and the actual time for the schedule in the local time zone for it to show the correct time in the booking flow.

schedulecreating-scheduleroutesroutes-and-faresupdating-schedules

No-Show Report Instructions

Go to the Tickets Report (Intelligence > Tickets) select only Status=Paid and use the filters from the desired period of time: Ticket from, Ticket to. "Ticket from" is the start travel date and "Ticket to" is the end travel date. Press "Apply filters".

Go to the Tickets Report (Intelligence > Tickets) select only Status=Paid and use the filters from the desired period of time: Ticket from, Ticket to. "Ticket from" is the start travel date and "Ticket to" is the end travel date. Press "Apply filters".

ticketsreportsNo-showno-shows

Stations and locations

Stations that appear before a head station in the direction of travel can be used to get off the bus when travelling to the head stations. Stations that appear after a head station in the direction of travel can be used to get on the bus when travelling from the head stations.

Timezone: Using the drop down menu, select the appropriate timezone in which the station is found. by default, a newly created station will inherit the timezone of the main account.

stationstationslocations

Flexpass

On the Redeem process screen you will be asked to choose the date of intended travel. If the Flexpass is O & D specific, you will not be able to change the origin or destination.

The Flexpass family of products allows you sell passes configured for different lengths of times and for use from point to point or network-wide. The sub products to sell, pricing and taxing schema can vary by channel based on the configuration(s) you select.

monthly passdaily passpass productflexpassmulti-pass

Promos

  • Valid travel period: ticket date and time range which the promo will be applicable.
  • Valid travel period: ticket date and time range which the promo will be applicable.
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Customer notification create

Day of week: Select the days of the week you want to send the notification. By default all days are selected. If a day is unselected, that day we will not send any notification, regardless of the travel day.

If a customer notification is set to be sent 24h before departure time of the trip, clients that book after this 24h mark wont receive the notification since the ticket was purchased after the system had already sent the notifications for that specific trip based on the configuration. By the time they booked there is no notification in the system configured to be sent out.

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Manifests

A third option is to click in the travel date on the ticket details page.

The list will show manifest sorted by time by default. You can re-sort clicking the grid columns.

manifestscapacitybusredemption

Taxes

Apply only if origin and destination state/province are the same: This value can be configured only if the State/Province field was set. If this is option is enabled the tax only will be applied if the province origin and destination of the travel are the same.

Country: The name of the country where this tax should apply. This field should only be used when taxes apply to a whole country. If your account has taxes per state/province, only use the State/Province field (you can't select country and province at same time). By default this value is "All".

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Products - flexpass

Restrict passengers: If =true, the flexpass will not allow a different passenger to travel from the passenger that is associated with the flex pass.

Avoid overlapping times in different trips: If =true, an error message will appear on the passenger details screen if the same flexpass is used to redeem two trips with overlapping journey times on the same date.

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