Often there are events that are occurring in a certain location that have the ability to impact regular operations. Those events could be classified as insignificant or significant when considering the impact they will have on day-to-day operations.

The use of the operation messages feature will help communicate service disruptions/cancellations in a particular area to customers (via websales) and back-office users alike purchasing a reservation product or redeeming a flex-pass for a reservation.

As we continue the initial configuration of your account, there may be some holidays to identify during which time you have abnormal or enhanced service schedules or cease operations altogether. In this case, you will need to identify these holidays.

The use of the operation messages feature will help communicate service disruptions/cancellations in a particular area to customers (via websales) and back-office users alike purchasing a reservation product or redeeming a flex-pass for a reservation.

There are two fields (one for the title and a second one for the content), to display custom messages in the confirmation page of the websales portal, once the customer completes a booking.

A lot of new validations and user messages comes with this new product, including:

Navigate to operations>manifests.

There can often be disruptions to services or specific operational updates that require notifications to customers. The manifest email notification is available to provide live email messages to customers (NOT passengers) who have purchased tickets in a given manifest.

Shift operation control by location This control will manage the user’s ability to move or create/copy schedules, restricted to the origin of their shift location.

Note that account inputs such as terms and conditions, fares types, custom messages, etc will not be automatically translated and will need to be completed by the operator since they depend on the message/name you will like to enter here.

In this step you can also cancel this operation by clicking cancel in the confirmation message and the subdomain won't be deleted.

Vehicle: Assign a vehicle item. To be able to assign vehicles the vehicles need to have been previously created and the user will need read access to the permission "/operations/manifests/changeseatmap".

When a Flexpass is configured to be "redeemed in advance, " customers can enter the sales flow to reserve a seat before their trip and "pay" using their flex pass. Tickets that were generated from a flexpass redemption can be changed or cancelled to free seats. However, the system will not grant any credit for the change operation to prevent fraud.

• Using the search menu (magnifying glass at the top right) Locate the ticket or transaction that you want to refund, click the Cancel ticket button. Note that the user making the cancellation must have permissions to do this operation. Otherwise, the Cancel button won't be available.

In order to checkin passengers go to the menu Operations / 5 Day Outlook. You can find more information on this feature in the following link..

First, navigate to Operations -> Fare Types

If the fare table has an overlapped period whit another fare table, you see these messages

If the fare table has an overlapped period whit another fare table, you see these messages

• /operations/movements/bulk