The main difference with a regular report is in the Date Range. For scheduled reports, you can select: Previous day (than the delivery date), Last 30 days, previous Calendar month, current Calendar Month (MTD), and Current year (YTD)

Most reports are available for export as a .csv file (which can be opened in Excel).
Start by going to the report which has the data you'd like to download. There will be a Download button at the top of the grid.

The main difference with a regular report is in the Date Range. For scheduled reports, you can select: Previous day (than the delivery date), Last 30 days, previous Calendar month, current Calendar Month (MTD), and Current year (YTD)

Most reports are available for export as a .csv file (which can be opened in Excel).
Start by going to the report which has the data you'd like to download. There will be a Download button at the top of the grid.

Use Case: Drivers are able to see both the scheduled arrival and departure times for their trip

Make sure to update to the latest driver app to see the latest features.

Use case: When an operations user modifies a manifest—such as removing a stop, adding a new station, or cutting the trip short—the system ensures traceability by creating an audit record. This allows supervisors and compliance teams to see a clear history of adjustments for operational accuracy, accountability, and regulatory reporting.

Use Case: Drivers are able to see both the scheduled arrival and departure times for their trip

Make sure to update to the latest driver app to see the latest features.

Use case: When an operations user modifies a manifest—such as removing a stop, adding a new station, or cutting the trip short—the system ensures traceability by creating an audit record. This allows supervisors and compliance teams to see a clear history of adjustments for operational accuracy, accountability, and regulatory reporting.

If the loyalty module is enabled in an account, the user will have access to the Loyalty movements report. In order to access this report, navigate to Intelligence -> Loyalty movements

If the loyalty module is enabled in an account, the user will have access to the Loyalty movements report. In order to access this report, navigate to Intelligence -> Loyalty movements

Within the Tickets Report, you can select from a variety of filters to select the data that you are interesting in seeing. As shown below, some of the filtering options available include filtering by product, payment status, date range from purchase, ticket date, or updates, and tickets belonging to a certain schedule or route. Once you select the data you would like to display, click on the "Apply Filters" button to display the data.

Within the Tickets Report, you can select from a variety of filters to select the data that you are interesting in seeing. As shown below, some of the filtering options available include filtering by product, payment status, date range from purchase, ticket date, or updates, and tickets belonging to a certain schedule or route. Once you select the data you would like to display, click on the "Apply Filters" button to display the data.

The Ridership report allows to view the number of ticket redemptions per schedule in a specific time window. It was recently enhanced to show trips from the current day.

The Ridership report allows to view the number of ticket redemptions per schedule in a specific time window. It was recently enhanced to show trips from the current day.

In the manifest report, you can select from a variety of filters to select the data you are interested in. As shown below, some of the available filtering options include filtering by start date, end date, product, origin, destination, earliest departure time, latest departure time, earliest arrival time, latest arrival time, schedule groups, external ID, brands, service groups, status, tag, and show only closed trips. Once you select the data you want to display, click the “Apply Filters” button to display the data.

In the manifest report, you can select from a variety of filters to select the data you are interested in. As shown below, some of the available filtering options include filtering by start date, end date, product, origin, destination, earliest departure time, latest departure time, earliest arrival time, latest arrival time, schedule groups, external ID, brands, service groups, status, tag, and show only closed trips. Once you select the data you want to display, click the “Apply Filters” button to display the data.

The redemptions report allows to view information related to any tickets bought using redeemable items through any of your sales channels. This includes products like ticket bundles and flex passes.

The redemptions report allows to view information related to any tickets bought using redeemable items through any of your sales channels. This includes products like ticket bundles and flex passes.

Since No-Shows are a check-in sub property, you need to extract the information indirectly from the tickets report. Please make sure you have the Tickets report enabled for your user and also the availability to download it to your computer. For this, we recommend also having a Spreadsheet software handy.

Since No-Shows are a check-in sub property, you need to extract the information indirectly from the tickets report. Please make sure you have the Tickets report enabled for your user and also the availability to download it to your computer. For this, we recommend also having a Spreadsheet software handy.

The Advance purchase from and Advance purchase to fields are used to define the time window in which ticket purchases are allowed before a trip's departure. These settings ensure that tickets can only be bought within a specific range of hours before the scheduled departure time.

• Tickets report

The Advance purchase from and Advance purchase to fields are used to define the time window in which ticket purchases are allowed before a trip's departure. These settings ensure that tickets can only be bought within a specific range of hours before the scheduled departure time.

• Tickets report

Capacity impact: Enter a value so that the special service affects the capacity of the scheduled route, as in, it will update the capacity of the trip in which the ticket was purchased.

Note: The default value will not appear in the reports, so we advise to use this as a hint for agents/customers.

Capacity impact: Enter a value so that the special service affects the capacity of the scheduled route, as in, it will update the capacity of the trip in which the ticket was purchased.

Note: The default value will not appear in the reports, so we advise to use this as a hint for agents/customers.

Enter the name that will appear on the header of the printed ticket and confirmation emails. This is the name your account will be identified. If you are an agency, this name will also appear as the agency name in several reports.

Enter the name that will appear on the header of the printed ticket and confirmation emails. This is the name your account will be identified. If you are an agency, this name will also appear as the agency name in several reports.

The Segments information contains settings the information that will be used to add travel time and travel distances to the tickets. This information is used to generate schedules and to set the information in the ticket for the tickets report.

The Segments information contains settings the information that will be used to add travel time and travel distances to the tickets. This information is used to generate schedules and to set the information in the ticket for the tickets report.

• Scheduled Reports / Automatic Export

You need to go to Administration / Integrations / Custom reports to see all the custom reports created

• Scheduled Reports / Automatic Export

You need to go to Administration / Integrations / Custom reports to see all the custom reports created

Terminal and airline information will be added to the manifest and also is available in the tickets report.

Terminal and airline information will be added to the manifest and also is available in the tickets report.

• warning Once a product is created you could modify its name and it will populate to the booking flow, schedules, etc, and it will still work, since its ID will remain the same. The only "issue" to notice is that it will not change in the reports. The reports will still show the original name with which the product was created but it can still be filtered by the its ID which does not change.

• warning Once a product is created you could modify its name and it will populate to the booking flow, schedules, etc, and it will still work, since its ID will remain the same. The only "issue" to notice is that it will not change in the reports. The reports will still show the original name with which the product was created but it can still be filtered by the its ID which does not change.

The parcel scan history can also be found under 'Intelligence' - 'Parcel Scans Report'

The parcel scan history can also be found under 'Intelligence' - 'Parcel Scans Report'

The name will also be used in combo boxes across the application (for example: report filters).

The name will also be used in combo boxes across the application (for example: report filters).

The name will also be used in combo boxes across the application (for example: report filters).

The name will also be used in combo boxes across the application (for example: report filters).

• Regular price: The figure entered in the regular price column of the CSV Bulk Upload template. (This is only used for reference, reporting purposes and is not used to calculate prices)

• Regular price: The figure entered in the regular price column of the CSV Bulk Upload template. (This is only used for reference, reporting purposes and is not used to calculate prices)