Once administrators or agents log into Betterez to purchase a ticket via the back end sales portal by using their login email in customer information field, they won't receive the purchase confirmation email as they can check and download it at any time in Betterez platform.

The Logins report allows you to view information related to any logins to our system that have been made using valid credentials.

If you enable sso in your account, you will see a button with your configured message to invite your customers to login using the desired provider into websales.

Once you have saved the configuration in Betterez, you will need to copy the Callback URL that appears in the Betterez form and add it to EntraId configuration as the expected redirectURL or callbackURL. Otherwise, if both callback urls do not match, the login restrictions won't let the user to successfully login.

Starting with v5.10.8 the login page now has the option to use an scanner badge for login. After scanning his/her badge the user has to enter the password.

Combining Only allow to sign in with single sign on and Force customer login to use websales will redirect customers directly to the sso provider login page when they reach websales without an active session. This can be helpful if you want to normalize the login user experiences among different applications in your company.

To obtain the API Login ID and Transaction Key from Authorize.net :

Browser fingerprint (checkbox, off by default): When enabled, the app captures a browser fingerprint when you save the trusted machine. The fingerprint is stored with the trusted machine and in the btrz-trusted cookie. For non-trusted users, login will only succeed from a browser whose fingerprint matches the one stored for that trusted machine; logging in from a different browser or device will be rejected (NOT_TRUSTED). Leave unchecked if you do not want to bind the trusted machine to a specific browser fingerprint.

If your domain supports SSO with CyberArk, you will see the following login screen:

Email: Enter the email that will be used by the user to login.

After login the scanning mode will immediately be triggered allowing the user to start scanning. Being in this mode the user will be able to scan:

So, after login if the scanner needs the location, then Android will ask the user to grant the Location Permission.

You can force customer to login before using websales by checking Force customer login to use websales

If the system starts a payment but the Square terminal doesn't ask for the payment information this can mean several things. Usually is that the computer is associated to a different Terminal or that the Terminal code used to login into a terminal have expired or have been deleted from Square.

• For each computer connected to a ticket printer, login as a user that has access to the Admin -> Printer Setup

Enter "agencyacme" as the subdomain and the agency will login into their own betterez.com system using "agencyacme.betterez.com"

If the system starts a payment but the Stripe terminal doesn't ask for the payment information this can mean several things. Usually is that the computer is associated to a different Terminal or that the Terminal code used to login into a terminal have expired or have been deleted from Stripe.

Please be careful when enabling this feature, as an admin/manager feature, no login info is required for the online user to be able to sell on behalf of the offline user.

Add the login for the Cardpointe BOLT API. These are specific credentials for the BOLT API and are different than the ones use above in the Gateway.

En cada inicio de sesión, la aplicación Betterez puede capturar una huella del navegador (cuando esté disponible) y enviarla con la solicitud de login. Esta huella se guarda en los intentos de inicio de sesión del usuario (registro de auditoría) con fines de seguridad y soporte. No cambia quién puede iniciar sesión; solo añade un identificador a cada registro. La casilla opcional Huella del navegador en la página de máquina de confianza es independiente: esa opción vincula la máquina de confianza a un navegador concreto para usuarios no confiables, como se describe arriba.

If you haven't already create an Stripe account and open a developer account with the same login.

If you haven't already create an Square account and open a developer account with the same login.

Remember that in order to be able to login to the scanner the system must know your name and surname, so please, if you haven't set it yet, proceed with this on back-office first.

When you login to the new agency account, the opening page will say 'New Shift' and direct you to select a location, but you will not be able choose anything from within the drop-down menu. This is because no stations have been created within this account.

Si habilitaste la opción Disable email and password login, los campos de correo electrónico y contraseña no estarán disponibles y los usuarios solo podrán autenticarse a través de CyberArk.

To be able to authenticate users in Betterez using OneLogin system we need to do some configurations in OneLogin as well as in Betterez.

Create a new OpenId Connect (OIDC) application from the OneLogin Administration panel.