Accumulating and redeeming loyalty points is something that is managed at the level of Pricing records. For every journey pricing rule/Market pricing modifier that is entered, there are two parameters related to loyalty.

Accumulating and redeeming loyalty points is something that is managed at the level of Pricing records. For every journey pricing rule/Market pricing modifier that is entered, there are two parameters related to loyalty.

Once a user is enrolled in the loyalty program, points can be manually added to or removed from the loyalty member's account by an administrative user. The ability to add or remove points is hidden behind a permission that can be added to a user role upon request by contacting support@betterez.com. The user adding or removing the points must also select one of the pre-configured reasons for the addition or deletion of points and may also add a free-text comment.

Once a user is enrolled in the loyalty program, points can be manually added to or removed from the loyalty member's account by an administrative user. The ability to add or remove points is hidden behind a permission that can be added to a user role upon request by contacting support@betterez.com. The user adding or removing the points must also select one of the pre-configured reasons for the addition or deletion of points and may also add a free-text comment.

Navigate to admin>payments scroll to find the payment having loyalty_points as its provider and click in the name.

Navigate to admin>payments scroll to find the payment having loyalty_points as its provider and click in the name.

In order to create your unique loyalty program, Navigate to Admin -> Loyalty

Message to inform loyalty points in purchase email: Enter the message informing the customer how many points have been accumulated in a transaction.

If in the Enrollment section of the configuration of the loyalty program, the checkbox Enroll customer by default was left blank, the customer will not be automatically enrolled into the Loyalty Program. If this is the case, the customer can enroll in the loyalty program in one of two ways:

Loyalty can only be used with products that use Journey Pricing. Accummulating and redeeming points are set in columns of the Journey Pricing csv. Click to learn about Loyalty accumutating and redeeming points

If the loyalty module is enabled in an account, the user will have access to the Loyalty movements report. In order to access this report, navigate to Intelligence -> Loyalty movements

• Reason: The "reason" of a manual assignment of loyalty points.

Loyalty points are assigned at the leg level and added up for the whole trip. Loyalty points to accumulate are always added and if a segment doesn't have points it will be assigned a value of zero, so a customer will receive a total of points only for the legs that credited points once the whole trip is redeemed.

Accumulation ratio: This field indicates the cumulative rate for the Loyolaty points program. The number of points to be accumulated will be obtained by multiplying the ratio by the price.

• Loyalty points to accumulate: By pricing rule over a range of points accumulated.

• Loyalty points to accumulate: By pricing rule over a range of points accumulated.

Scrolling down within this view allows the user to click on different tabs to display historical transaction information as it pertains to actual transactions, unique tickets, refunds, redemptions, and loyalty points movements.

Scrolling down within this view allows the user to click on different tabs to display historical transaction information as it pertains to actual transactions, unique tickets, refunds, redemptions, and loyalty points movements.