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Terms and conditions

You can configure your business' terms and conditions to appear in two different places:

You can configure your business' terms and conditions to appear in two different places:

You can configure your business' terms and conditions to appear in two different places:

Terms and Conditions

Mandatory admin configuration

Having transparent and visible terms and conditions for use of your products and services is essential to help mitigate risk and customer dissatisfaction. As such, the configuration of your general terms and conditions is something that should not be overlooked.

Once you have access to a sandbox or production environment, you will need to configure the general settings or certain preferences for the account.

Having transparent and visible terms and conditions for use of your products and services is essential to help mitigate risk and customer dissatisfaction. As such, the configuration of your general terms and conditions is something that should not be overlooked.

currencytaxescountrylanguagesdatetimetimezoneemailreservationsterms-and-conditionsuserspricinganalytics

Products create ticket - Open ticket

You can enter specific terms and conditions for the Ticket product in this text area. Enter the terms in the different languages your account supports.

An open-ended ticket is another product option and allows passengers to purchase a known origin and destination combined with an unknown travel date. Once decided on a date of travel, the ticket can simply be redeemed and exchanged for a reservation.

You can enter specific terms and conditions for the Ticket product in this text area. Enter the terms in the different languages your account supports.

Create-TicketTicketreservationopen-ticket

Products - Paid in item

You can enter specific terms and conditions for the Paid In product in this text area. Enter the terms in the different languages your account supports.

In this section enter the name, descriptions and icon that will be used to display the product in the product selection page during the sales process, as well as the order in which the product will be displayed in the page.

You can enter specific terms and conditions for the Paid In product in this text area. Enter the terms in the different languages your account supports.

Paid-inPaid inPaidAncillary

Products - parcels

You can enter special terms and conditions for a given product in this text areas. Enter the terms in the different languages your account support.

First you will have to select the Parcel product family from the drop down list and click the next button.

You can enter special terms and conditions for a given product in this text areas. Enter the terms in the different languages your account support.

parcels

Products - reservations

You can enter special terms and conditions for a given product in this text areas. Enter the terms in the different languages your account support.

First you will have to select the Reservation product family from the drop down list and click the next button.

You can enter special terms and conditions for a given product in this text areas. Enter the terms in the different languages your account support.

productsreservationsjourney-pricingopen-return

Loyalty

Terms & Conditions: Enter the terms and conditions of the loyalty program.

Then select the + Add New button to arrive at the New Loyalty Program screen and begin the configuration.

Terms & Conditions: Enter the terms and conditions of the loyalty program.

loyalty-configuration

Creating a fare class

After enterning the new fare clase name, the description of the fare clase that will appear in the UI, and the new fare class terms and conditions, click on the Next button.

To create a new fare class, navigate to Operations -> Fare classes and select + Add New to arrive to the New Fare Class screen to begin entering the information about your new fare class.

After enterning the new fare clase name, the description of the fare clase that will appear in the UI, and the new fare class terms and conditions, click on the Next button.

Bundles

You can enter here the redemption instructions and/or terms and conditions to use the redeemable items. You can enter these instructions in all the languages supported by your account.

In this section provide a name for the bundle in all the supported language for the account. This name will be displayed in the sales flow and the printed bundles as well as in the reports.

You can enter here the redemption instructions and/or terms and conditions to use the redeemable items. You can enter these instructions in all the languages supported by your account.

productsbundlesbookletsBundle redeemable item

Products - flexpass

Terms: This is where the product's terms and conditions should be entered. They will accompany and be printed with the printed flex pass once the product has been purchased.

In line with our increasing suite of products, Betterez has now created a Flex pass product. Very similar to the previous Monthly pass, as its name implies, the flex pass is a little more "flexible". Now, the flex pass can be configured and sold to last for longer or shorter durations and with enhanced security features.

Terms: This is where the product's terms and conditions should be entered. They will accompany and be printed with the printed flex pass once the product has been purchased.

flexpassflex-pass

Optional admin configuration

Terms & Conditions: Enter the specific term's and conditions that will accompany the voucher.

In addition to having a product to sell, it is also necessary to configure the forms of payment that you wish to accept at both the back office and websales sales channels.

Terms & Conditions: Enter the specific term's and conditions that will accompany the voucher.

paymentadmin paymentstaxesholidayfeesspecial requestsconnectionsamenitiesnotificationsagenciesvouchersgift certificatesoperation messagesoperating companypromotionsproduct lines

Account preferences

Note that account inputs such as terms and conditions, fares types, custom messages, etc will not be automatically translated and will need to be completed by the operator since they depend on the message/name you will like to enter here.

First, navigate to Admin -> Account and drop down the General menu to begin selecting your preferences.

Note that account inputs such as terms and conditions, fares types, custom messages, etc will not be automatically translated and will need to be completed by the operator since they depend on the message/name you will like to enter here.

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