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Special service requests report

The Special Requests report allows to view information related to any Special Services Requests (SSR) that were bought alongside a ticket. Usually, luggage fees or Insurance fees are included as a SSR.

The Special Requests report allows to view information related to any Special Services Requests (SSR) that were bought alongside a ticket. Usually, luggage fees or Insurance fees are included as a SSR.

The Special Requests report allows to view information related to any Special Services Requests (SSR) that were bought alongside a ticket. Usually, luggage fees or Insurance fees are included as a SSR.

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Special service requests - SSRs

A Special Service Request (SSR) allows operators to provide additional services to their passengers such as requests for accessible seating, requiring wheelchair storage, or declaring that a service animal accompany the passenger on board.

A Special Service Request (SSR) allows operators to provide additional services to their passengers such as requests for accessible seating, requiring wheelchair storage, or declaring that a service animal accompany the passenger on board.

A Special Service Request (SSR) allows operators to provide additional services to their passengers such as requests for accessible seating, requiring wheelchair storage, or declaring that a service animal accompany the passenger on board.

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Optional admin configuration

A Special Service Request (SSR) allows operators to provide additional services to their passengers such as requests for accessible seating, requiring wheelchair storage, or declaring that a service animal accompany the passenger on board.

As we continue the initial configuration of your account, there may be some holidays to identify during which time you have abnormal or enhanced service schedules or cease operations altogether. In this case, you will need to identify these holidays.

A Special Service Request (SSR) allows operators to provide additional services to their passengers such as requests for accessible seating, requiring wheelchair storage, or declaring that a service animal accompany the passenger on board.

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Notifications Operator

With Betterez, you can actively monitor the capacity of your different schedules, the purchase of different products , and/or the purchase of special service requests by using the Notifications feature.

With Betterez, you can actively monitor the capacity of your different schedules, the purchase of different products , and/or the purchase of special service requests by using the Notifications feature.

With Betterez, you can actively monitor the capacity of your different schedules, the purchase of different products , and/or the purchase of special service requests by using the Notifications feature.

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Sales Flow

After selecting the trip you wish to purchase, in the Passenger details screen, you can select the Special Service Request (SSR) that are configured for this trip.

Check prices per rate, amounts may vary according to the type of service or amenities group

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Connections

To ensure connections are working properly, make sure all the @ and - special characters are removed from the station names. Also, if you wish for the station to be considered by the connections engine, the don't use for connections flag must remain unchecked.

Our Trip Search Service ('service') receives the search request and begins working on it.

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Fees create

If you have Special Service Requests fees, such as an extra large baggage fee, the are configured out on the Special Service Request page under the Admin tab.

If you have Special Service Requests fees, such as an extra large baggage fee, the are configured out on the Special Service Request page under the Admin tab.

If you have Special Service Requests fees, such as an extra large baggage fee, the are configured out on the Special Service Request page under the Admin tab.

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Configuración de administrador opcional

Una Solicitud de servicio especial (SSR) permite a los operadores brindar servicios adicionales a sus pasajeros, como solicitudes de asientos accesibles, requerir almacenamiento para sillas de ruedas o declarar que un animal de servicio acompañe al pasajero a bordo.

Crear un SSR es fácil. Para comenzar, siga este enlace para [Configuración de solicitud de servicio especial] (../admin/330_special_service_request_create)

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Manifests

If there are Special request booked we will see the id and the qty for each one booked.

There can often be disruptions to services or specific operational updates that require notifications to customers. The manifest email notification is available to provide live email messages to customers (NOT passengers) who have purchased tickets in a given manifest.

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