Navigate to admin>payments scroll to find the prisma_terminal payment type and click in the name.

Navigate to admin>payments scroll to find the prisma_terminal payment type and click in the name.

A refund process with Prisma starts in the same way as a general refund in the Betterez platform. In the transaction details, click on the Cancel button to go to the refund page. Transactions must be eligible for a refund.

The terminal will request to enter the card or the card details.