This article describes how multi-factor authentication (MFA) works when signing in to the Betterez app, and how to use an authenticator app (such as Google Authenticator) to get the one-time code.

Multi-factor authentication (MFA) adds a second step to sign-in by requiring a one-time code from an authenticator app (e.g. Google Authenticator) in addition to the user’s password.

When this option is checked, every user in the account must set up and use multi-factor authentication (MFA) to sign in. After entering their email and password, users will be prompted for a one-time code from an authenticator app (e.g. Google Authenticator) on their phone or device. Users who have not yet set up MFA will be redirected to complete MFA enrollment before they can access the app.