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Seat Class

Seat classes can be used to differentiate the type of seats on a seat-map and provide different prices at the seat level. Once created you can assign a seat class to a seat on the seat-map editor. You can control prices in the Pricing section.

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Sales Flow

The seat will be chosen for each trip or subtrip if necessary, verifying the origin and destination, the number of seats available, and the seat location (row and column) if applicable, as well as the level or floor of the bus.

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Release Notes

Use Case: For trips with seatmaps that have multiple seat classes (ex: VIP seats, and standard seats), operators may want to only sell the "VIP" seats for longer distance trips only to maximize revenue. In this case, create two fare tables, one for VIP where O&D prices are set to only long distance combinations, and another fare table for standard seats with all O&D combinations. Passengers will not be able to book the VIP class seats for the short haul trips that were not priced in the VIP fare table.

Betterez Support Article

Creating Vehicles

ONLY associate one seatmap per inventory item. If you don't have a Seat Map already made, you may select 'New Seat Map' to create one. NOTE: The capacity of the inventory item must match number of seats on the seat map.

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Changing a ticket

If seat maps are being used, needs to be careful when doing changes as seats already taken are not going to be able to be selected.

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Move

Once you select the other tickets (which include a companion) you will be able to proceed. You can select all 3 seats at the same time in the right side of the screen. In the Passenger detail table you will be able to confirm the corresponding seats to each passenger.

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Route price buckets

Operators looking to adjust their prices for schedules over a specific date range with different capacities can take advantage of the Betterez Price Buckets feature. This will enable you to price your seats based on capacity buckets for normal and promotional loading.

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Products - reservations

The system calculates capacity based on the parameters of the search. For example a seat with one seat left will be shown as sold out if the passenger is trying to purchase two or more tickets. So some trips will be shown as "Sold out" with respect of the search parameters even when they are not technically sold out and some seats may be available.

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